Would be a good spot for groups- like sports teams
12/03/2019 Brendastarshine, Columbus, Ohio
Stopped here and took a chance on an older but totally renovated, large facility..."all rooms $87 including breakfast" The room did look entirely new except I question the carpet which looked a b... more
Stopped here and took a chance on an older but totally renovated, large facility..."all rooms $87 including breakfast" The room did look entirely new except I question the carpet which looked a bit...uh,.dark. The thermostat didn't work right and the heating/AC unit made a racket allnight. The lady at the desk came to check it out and said the units in the other rooms" are much worse." The rooms are up a slight hill - the office is down below, with a bar and restaurant on one side and pizzeria on the other side. Apparently, the quite large, open 'breakfast room' is the pizza place at night and guest breakfast buffet in the mornings. The buffet was everything you could expect- from sausage gravy and biscuits, the usual eggs, waffles, pastries, cereals,hot and cold, fruit ( hidden in a small countertop fridge, etc. It was plentiful but should have been hotter- The price for the room and food cant be beat and would be ideal for kids sports teams on the road. less
BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for the review! We apologize for the issues you had during your stay. Our staff strives to make sure all guests are treated with Superior Customer Service. We will work hard to fix the issues you have stated. We hope you will give us another chance and stay with us again very soon. Thanks!