Best Western Newmarket Inn & Suites

Went for the friday jam's an awesome concert helped, had a brilliant weekend in a clean spacious room, so much better than the last hotel we stayed at in Auckland, clean well set up kitchenette. With a free midday checkout from a very friendly reception. less

From the cracked and chipped floor tiles to the leaking fridge, myriad holes in the bedcovering and blood smears on the bathroom door, this is definitely NOT a four star hotel!! The kitchen bench had a shoddy piece of wood covering a hole where a cooktop used to be and the cups provided were chipped. Both bulbs above the bed were blown. When we asked for information about transport options in the area we were told to Google it. Not an experience we'd repeat, especially at $280 a night!!! less

Great location with very clean and tidy rooms and friendly staff. You have both a train station and buses within 200m walk and some great little restaurants within easy walking. The room did have a broken light, missing cabinet door in the bathroom but was otherwise faultless. Would definitely stay there again especially with the access to Aucklands big venues being so close. less

Great service and value. Fast service. The person at the front desk was extremely helpful when our other hotel had fallen through. Couldn't recommend BW highly enough. Great choice of rooms and excellent amenities less

Actually as Motels go this place isn't bad, and if I had wanted to stay in a motel then I would have been more than happy. As it was I wanted somewhere with on on-site restaurant specifically. According to the Best Western website which boasts of a restaurant in two separate places on the page, this fit the bill perfectly. But upon arriving after a long day wanting nothing more than a quick meal and to crash out, I find that the 'restaurant' is actually just a breakfast room and I have to go out in search of food elsewhere. Very very annoying. As a motel it would get four stars. But when I paid for a place with the advertised facilities and arrive to find they blatantly lied in the description, I think two is generous. less