Best Western Newmarket Inn & Suites

Travelling with a family of 5 means that options are limited and we found accommodation in Auckland expensive. We found the Best Western Newmarket on Tripadvisor and thought we would give it a try, Location was just outside of the central city but it is near public transport. Some attractions, such as the zoo and MOTAT, are nearby, as is the main shopping centre. It is only a short walk down the road to an area filled with takeaway and restaurants. Parking is FREE - something that seems rare in Auckland (Hotels seem reasonably priced in the city centre until you add the costs of $30+ a day parking!). Parking at the BW Newmarket was easy and at the door - though I would suspect that it could get tight if the hotel was full or hosting a conference. The room itself was large and was roomy enough for our family of 5. there were 2 beds in the main living area which ended up being sitting areas as they faced the TV. The bedroom had a single bed and a queen size. There was another TV in here as well. The kitchen was big enough although the small table wasn't really big enough for 5. Easy to make do though. Generally a comfortable design. However, overall the room was let down by its age and state of repair. It basically needs a refurbishment. The beds were unfortunately worn and sagged in the middle. Really they need replacing. The furniture and fittings were dated and showing their age. Kitchen cupboard doors didn't close properly and needed repairing. The shower screen leaked badly sending streams of water over the floor and into the toilet. This was rusting the frame and had warped the door so much that it didn't close any more. The bathroom also didn't have an extractor fan so after a shower it was quickly steamed up. Staff were friendly and available. If the price is right and you don't mind the a few annoyances, then BW Newmarket is fine. less

Main South Road noise one side, freight train noise the other side, no double glazing, very noisey. There was a draft of some sort draft (even with all windows closed) causing the blinds to gently hit the window frame constantly. Sagging mattresses very uncomfortable. Two broken latches on windows not safe. Windows left unlocked after room cleaning. Room was cleaned well. Breakfast looked wholesome enough, but a very amateur attempt. less

We recently stayed at the Best Western Newmarket Inn & Suites and were very impressed. Friendly and helpful staff, free parking, clean and modern hotel rooms, comfy beds and a handy location. We had a room that overlooked the pool/grass area and found it to be really quiet with no road noise. We will definitely be back! less

I stayed for two nights. On first impression the room was clean. Some of the fittings in the kitchen were old and could do with replacing but it seemed clean. However, I found hairs (pubic?) on the bathroom floor and the most concerning thing which I noticed only the following morning was a pill on the floor (see picture). What concerns me here is the fact I was in a family room (there was a large bed and a single) so someone may have had a young child in the room who could have swallowed that pill. I disposed of it. The staff were helpful and friendly. One small note if you stay - the power switch is not well marked and either the person prior to me or me turned it off so the fridge stopped working which was a pain. less

Hubby and I have stayed in some shockers along that Great South Road when visiting Auckland and I have to say that the Best Western is in fact the best. I booked the basic room and I was a great size, was clean and spacious, good curtains to block out light, air con and bed was huge and comfy. Hubby used the wifi, he made no comment so must have been fine. Sure Great South Road is a busy road and yes there is road noise. If you are a light sleeper maybe use earplugs. Hotel is on the edge of Newmarket so there are restaurants nearby but you need to drive a few minutes to them. There is a big school opposite so I wouldn't walk at night. Reading some reviews people thought this place was closer to Auckland central and clearly didn't do their research. Not the hotels fault. So we would definitely stay here again. less