It's La Pine....
19/06/2017 Meri D, Spokane Valley, Washington
We stopped here on our way to California. The hotel was clean from the outside so we thought we would take a chance. The room appeared clean and we were doing good until my son spotted a large red sta... more
We stopped here on our way to California. The hotel was clean from the outside so we thought we would take a chance. The room appeared clean and we were doing good until my son spotted a large red stain about 4 inches by 4 inches on the carpet in the kitchen area. It appeared to be blood. There was also a large red splatter on the wall. My son was completely disgusted.
We had a handicap accessible room and the shower had a seat that flipped up and down for shower assist. When not being used, the seat automatically flips up. The underside of the seat was horrific!! It really needs a bucket of bleach, a scrub brush and a ton of elbow grease! It was so gross, no one would take shower. Very frustrating!
The ice machine was broken and the exit door at the end of the hall that is supposed to be locked wouldn't shut on its own. Everytime we went out, it was wide open.
On the upside, the pool area was very clean. The breakfast offered was fantastic with very friendly staff there to keep things moving.
Honestly, we won't stay here again. The price is NOT worth it!
Ken R, General Manager at Best Western Newberry Station, responded to this review
I sincerely apologize you were not happy with your stay. We will use your feedback to improve these areas. I really hope you will give us another chance to impress, as this is not the norm. Again, sincerest apologies.