I used this hotel for a 6 night stay to generally explore the Newcastle area. I had checked with a friend before booking that Jesmond was a nice safe area to stay in and I certainly was not disappointed. The hotel is in a lovely location facing a small park and St. George's Church with lots of good restaurants a few minutes walk away. There were very nice and interesting walks up the roads behind the church towards Jesmond Dene. Very convenient at less than 10 minutes walk to West Jesmond Metro Station and also a bus stop straight outside the hotel. A small Waitrose supermarket a few minutes walk away.
I found this relatively small hotel provided me with a very relaxing stay. Although on the back with no view, my room was of a reasonable size, with very comfortable bed, large screen tv, 2 chairs and an adequate shower and bathroom. The room was very clean and well supplied with tea, coffee and biscuits, and the free wifi worked very well. My only criticism would be that with only 2 very small windows the room ought to have had better lighting as it was very dark at times, especially for reading.
The thing which made this hotel and the main reason why I will probably certainly return at some point in the future was the genuine friendliness of all of the staff. It was good to stay in a hotel mainly staffed with local Newcastle people, not Eastern Europeans, who welcomed you to their city and knew the area well.
The breakfast was very good, with the cooked items cooked to order rather than standing getting cold on a buffet counter. I only had one evening meal in the hotel, as I like to eat out locally, but that was good and reasonably priced and again served by very friendly and helpful staff.
Using the Metro or bus you could be in Newcastle City Centre within 20 minutes and the Metro was also very useful for exploring the coast around Tynemouth and Whitley Bay. Reasonably priced combined Metro/Bus tickets enabled me to travel around the area easily without needing my car. Travelling out to the museum at Beamish by public transport was very easy with just one easy change from Metro to bus at Gateshead. I recommend going out to spend a whole day at Beamish. less