Best Western Naples Inn & Suites

2329 9th Street N, Naples, Florida, 34103-4404, United States
based on 2405 reviews Trip Advisor Logo
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Best Western Naples Inn & Suites

The Best Western Naples Inn & Suites, located in the heart of Naples and one mile from breathtaking Gulf Beaches, is the ideal getaway for both romantic retreats and fun-filled family vacations. Guests will find friendly staff and unbeatable amenitie show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Naples Inn & Suites

Traveller Overview:
4.5 Rating: 2405 reviews
Excellent 60%
Very Good 31%
Average 6%
Poor 1%
Terrible 0%
Rating

Scrapbooker_in_PA, wrote review 20/02/2020

Another Great Stay

This was our 4th year staying at this Best Western in February. This place is amazing. I have read so many ugly reviews and I just can't understand them. We have stayed in 3 different types of room... more

Rating

iowagail, wrote review 17/02/2020

Good Hotel

We had a balcony that overlooked the pool area. The pool area is very nice with lush greenery all around it. Complimentary breakfast is served in the pool area daily. Food is adequate, what you wou... more

Rating

CharliefromTampa, wrote review 17/02/2020

My wife would not say how much it cost

She booked, my guess is that I would have thought too much for it. Not having that number I enjoyed the place. Bit dated, but lots of green and pleasant sitting around the pools. Considering that i... more

Rating

Enjoyingitthanks, wrote review 10/02/2020

Where is Marie

We have been to the best western many times All the staff do a wonderful job especially Marie who always goes the extra yard The hotel is not the same now it’s been sold and to make matters worse Mari... more

Owner Response
Quest14589845898, General Manager at Best Western Naples Inn & Suites, responded to this review
Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!
Rating

motivatedchampion, wrote review 10/02/2020

Dirty, Old, Loud, and Too Expensive - Don't Stay Here...

We were in town for business and had no option to stay anywhere else because most of the other hotels were sold out where we typically stay so I thought we would give the Best Western a try. Horrible... more

Owner Response
Quest14589845898, General Manager at Best Western Naples Inn & Suites, responded to this review
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We hope you will allow us to serve you again in the true spirit of hospitality for which we are known.