I don't even know where to begin with this review. First of all, if I could give it more than 5 stars I absolutely would.
We just returned from a 5 day/4 night stay. From the moment we checked in until the moment we left everything was absolutely perfect.
We had a 2 bed room on the second floor overlooking the pool. Even though this hotel is located directly on Rt. 41, a major highway you don't hear ANY noise at all. Our room overlooked the lush greenery of the courtyard where there were several koi ponds with tons of large koi fish. We had no issues with noise coming from the pool area at all.
Breakfast was served every morning around the pool area. This was a step about the normal breakfast served at other Best Western hotels. This breakfast had several waffle and pancake makers, along with hot eggs, potatoes and a meat. Also, there was a very large variety of pastries, breads, hot and cold cereals, fruit, yogurt and even hard-boiled eggs. The staff working the breakfast area were a delight, always accommodating, everything was always hot and very fresh. We had no problems at all finding a table when we arrived in the 9AM area. Having it served around the pool area was a really nice touch.
The next point, is the beach shuttle. This shuttle runs several times a day, even makes a second run if there are too many and it is full. The shuttle takes you to Loudermilk beach which is the nicest area. I would highly recommend the shuttle because parking at the beach was just about impossible during the early afternoon hours plus it was $2.50/hr. After 3pm you could always find a spot if you wanted. The shuttle also had a large number of beach chairs and umbrellas for free. There were always enough for us. The driver was always very courteous and always on time. The beach is literally a 5 minute drive and the area is perfect, with bathrooms and a snackstand with a nice selection of items reasonably priced.
Our room was the perfect size for the 2 of us, it might be a little small if traveling with teenage children. The room was very very clean, housekeeping was wonderful, we always had enough towels and they got in and got out while we were at the beach, we never really saw them.
I found the location of the hotel perfect, a short car ride to downtown Naples, or the pier for sunset.
Another nice thing they did for us was on Saturday, we had a late flight, so we checked out of the hotel and then still used the shuttle to go to the beach and we left our car on the property for a couple hours after checkout.
I would ABSOLUTELY recommend this hotel to anyone and we will definitely be returning in the future. You just can't beat it! less