Best Western Naples Inn & Suites

2329 9th Street N, Naples, Florida, 34103-4404, United States
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Best Western Naples Inn & Suites

The Best Western Naples Inn & Suites, located in the heart of Naples and one mile from breathtaking Gulf Beaches, is the ideal getaway for both romantic retreats and fun-filled family vacations. Guests will find friendly staff and unbeatable amenitie show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2329 9th Street N, Naples, Florida, 34103-4404, United States

Reviews of Best Western Naples Inn & Suites

Traveller Overview:
4.5 Rating: 2457 reviews
Excellent 59%
Very Good 30%
Average 6%
Poor 1%
Terrible 1%
Rating

761bogdang713, wrote review 17/04/2021

Excellent Stay

Wonderful atmosphere, great staff , nice breakfast location, great overall ( has a balcony , being between the few accomodations to offer a balcony ). Great also for kids, a superb garden with a fish ... more

Owner Response
General Manager, Owner at Best Western Naples Inn & Suites, responded to this review
Thank you so much for staying with us and taking the time to write a pleasant review. The staff is working harder than ever before and these encouraging words are very beneficial for the staff. Please come again.
Rating

DomCub, wrote review 11/04/2021

Mediocre place

So it seems like Naples Fl is a very expensive place to stay , at least during Easter week . So booked this hotel at over 200.00 dollars a night . The check in process took like 20 minutes because on... more

Owner Response
General Manager, Owner at Best Western Naples Inn & Suites, responded to this review
Thank you for your feedback. We apologize for any delay you had at check in and not meeting your expectations. We use this beneficial information in our meetings and assure you it will be mentioned. Thank you again for staying with us.
Rating

themitchFlorida, wrote review 06/04/2021

Simply put this room was a dump

The thermostat didn't work properly. It even said on the thermostat "need to change filters" Didn't Put towels in room the next day, didn't make beds, etc.. When I pointed this out to the manager I wa... more

Owner Response
General Manager, Owner at Best Western Naples Inn & Suites, responded to this review
I would like to thank you for your feedback and apologize your stay did not live up to the expectations we set forth at our hotel. We are servicing stayover rooms every 4 days to help prevent the spread of covid until local guidelines and restrictions are loosened. However, this is not an excuse for the problems you experienced with the thermostat. We will address this with your valuable feedback. Again, we apologize and hope you’ll return again in the near future.
Rating

AMiller7880, wrote review 04/04/2021

Perfect Stay

Spent a few nights here on Spring Break on our way to Marco. We booked based on reviews and the availability of an “apartment”. The front desk staff was excellent! Very friendly and helpful. The... more

Owner Response
General Manager, Owner at Best Western Naples Inn & Suites, responded to this review
We really enjoyed having you. Thank you for the wonderful review. Safe travels and hope to see you again soon!
Rating

geri443, wrote review 01/04/2021

Perfect in every way

Clean and perfect location located on the west side of RT41. Walk or bike to the beach without needed to cross rt41. We needed a place to stay for 12 days while we waited for our longer term rental... more

Owner Response
General Manager, Owner at Best Western Naples Inn & Suites, responded to this review
Thank you so much for this wonderful review. Our team works hard under these difficult times to provide the best possible experience. Thank you for helping to keep them motivated. Please come again.