Best Western Naperville Inn

1617 Naperville Wheaton Road, Naperville, Illinois, 60563-1524, United States
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Best Western Naperville Inn

For a small city, Naperville, Illinois has no shortage of things to do - and the Best Western Naperville Inn is the perfect starting point for exploring all that the area has to offer! Book a newly renovated room now, and experience our amazing hosp show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Naperville Inn

Traveller Overview:
4.0 Rating: 639 reviews
Excellent 51%
Very Good 27%
Average 11%
Poor 5%
Terrible 3%
Rating

richambs13, wrote review 21/02/2020

Pleasantly Surprised

The staff and management have a very welcoming facility this will be my go to hotel when I'm traveling when I have family in town this will also be the first place I will recommend to them.Richard Cha... more

Rating

timcU6667XS, wrote review 06/02/2020

Every minute was wonderful!

The service and friendliness of this inn was wonderful. They made sure we wewre comfortable during our stay. We needed some extra things because of our speech tournament. Breakfast needed to be ear... more

Owner Response
Joy P, General Manager at Best Western Naperville Inn, responded to this review
Thank you so much for your wonderful review. Our goal is always to go above and beyond and provide the best service we can. Our staff is known for it's friendliness and helpful nature. Thank you so much for your loyalty and we hope to see you again in the future.
Rating

Ussfoxcg33, wrote review 02/02/2020

Poor room conditions

My wife and I stayed here for our 26th wedding anniversary. The whirlpool tub was dirty and greasy. The lights above the bar area where flickering even with the power off. Bathroom sink was plugged up... more

Owner Response
Joy P, General Manager at Best Western Naperville Inn, responded to this review
I am so sorry that we were not able to provide an exceptional stay. I am looking into the above issues and have spoken to my staff. We take pride in providing exceptional service and rooms and I apologize that we were not able to. I hope you will give us another chance to serve you.
Rating

Trip740414, wrote review 02/02/2020

Luxury

A friend and I needed a quick place to rest our heads for the night. We google seached hotels in the area and started driving in the direction of a comfort inn. I seen this bright shinny Best Western ... more

Owner Response
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review
WOW! Thank You for the WONDERFUL compliments about our property. We are newly renovated and we are so happy with the results! The complimentary micro/fridge in each room is very convienient for our guests and people really like it. We hope that you will back soon!
Rating

mil2310, wrote review 31/01/2020

Absolutely Amazing

This hotel is terrific. I have a great stay every single time. Will be back again soon. I really like the staff. Joy, the GM does a great job with this hotel. Also enjoy the upgraded breakfast here to... more

Owner Response
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review
THANK YOU for the 5 Star Review! I appreciate your kind words, It is always nice to hear that people really enjoyed their stay. Our breakfast is something that we are really proud of. We have expanded it and added all the yummy things people enjoy in the morning.