Clean, friendly, quiet
12/05/2017 Tin D,
I was very impressed with my room for the reasonable price I paid on a short visit to Athens. My room was cleaner and nicer than what I expected from the pictures online. I had a view of the museum ac... more
I was very impressed with my room for the reasonable price I paid on a short visit to Athens. My room was cleaner and nicer than what I expected from the pictures online. I had a view of the museum across the street. The lobby was welcoming and clean too.
But I would say the best thing about the stay was the friendly and very helpful staff, especially Giorgios, from the front desk. I checked out in a rush to catch my train after my nice stay at the hotel. While on the train leaving Athens, I had realized that I had left my money bag, which contained my passport, in my hotel room's safety box. After trying for several hours due to very little cell phone reception on the train, I was finally able to call the hotel and told them about my passport. Giorgios was so helpful and very reassuring and made me more at ease. He made sure that the maid (I don't know her/his name)went to my room and check the safety box for my belongings, and he made sure the front desk had my possessions when I returned the following night to receive them. And thankfully, in addition to my passport, all my money was still in my money bag.
This hotel stay was toward the end of my wonderful time in Greece. It had been so nice here to have met all the friendly and honest Greek people. But this incident with my passport really made me feel good about his country, despite all its recent troubles, that I would return for a visit and definitely would stay at his hotel again without question. less
pythagorion, Διευθυντής Πωλήσεων at Best Western Museum Hotel, responded to this review
Thank you for such a wonderful review and sharing your experience with other travellers here on Trip Advisor.
It is wonderful to learn that you had an excellent stay with us and you found our service and facilities to be on the highest level, we always aim to exceed our Guests expectations and we are happy to know we made it right for you.
Once again thank you for such a great review.
We look forward to welcoming you back soon.
Reservations & Sales Manager