Best Western Murfreesboro

168 Chaffin Place, Murfreesboro, Tennessee, 37129-6901, United States
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Best Western Murfreesboro

Welcome to the Best Western Murfreesboro located in the heart of Middle Tennessee in Murfreesboro. The Best Western Murfreesboro offers guests great customer service and unbeatable amenities all for an affordable price. Guests staying at this newly show more

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Check-in & Check out15:00:00 | 11:00:00
168 Chaffin Place, Murfreesboro, Tennessee, 37129-6901, United States

Reviews of Best Western Murfreesboro

Traveller Overview:
3.5 Rating: 480 reviews
Excellent 31%
Very Good 30%
Average 19%
Poor 10%
Terrible 8%
Rating

swmusser50, wrote review 19/07/2021

To Kansas and back

During this trip I had 3 overnight stays. One was at this BestWestern, another at a different brand in Chattanooga, and the third at a different brand in Springfield, MO. The BestWestern was by far ... more

Owner Response
Hotel Manager, General Manager at Best Western Chaffin Inn, responded to this review
Dear Guest, Thanks for the stay and expressing your satisfaction through the review. We cherish your long term patronage and it’s our privilege to have clients like you.It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager.
Rating

late0tt, wrote review 26/06/2021

good cost/overnight stay

Good and clean. The desk clerk was great. Had problems with door keys not working she fixed in a hurry and was polite and helpful. I would recommend for the cost versus the services. Good Deal. Break... more

Owner Response
Hotel Manager, General Manager at Best Western Chaffin Inn, responded to this review
Hello Guest, Thanks for the stay and the positive feedback. Your comments empower our team. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.
Rating

rlhtide24, wrote review 18/06/2021

Disappointed

Not really what I expected for the price I paid. I probably should have done a little more research on the hotel (motel) before booking. It was not necessarily bad, but I had a corporate rate and stil... more

Owner Response
Hotel Manager, General Manager at Best Western Chaffin Inn, responded to this review
Dear Guest, I have taken note of your comments and have shared these with our team for review. My apologies for the inconveniences howsoever. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for visit. Sincerely, Hotel Manager
Rating

584drizzy87, wrote review 26/04/2021

Worse stay ever

For starters they was remodeling so the whole place smelled like paint. First room I checked into the bathroom toilet didn’t work. I called the front desk several times but no answer. I had to go down... more

Owner Response
Hotel Manager, General Manager at Best Western Chaffin Inn, responded to this review
Dear Guest, I am sorry to learn about all the inconvenience you had to endure. My apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with hotel management, who have shown genuine concern for it and have initiated immediate corrective actions. We appreciate you taking the time to bring this matter to our attention. Guest satisfaction is our commitment and we hope you will give one more opportunity. Sincerely, Hotel Manager.
Rating

Sandra W, wrote review 13/04/2021

Do NOT stay here

This is a VERY old hotel/motel the type where all doors are on the outside of the property. The freeway is right next to the property and you hear it all night. The windows and doors are so old they... more

Owner Response
Larren Phelps, General Manager at Best Western Chaffin Inn, responded to this review
Hello Sandra, It is disappointing to note that your stay was not satisfactory. My apologies for the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Hope that your next stay we could wow you! Thank you for choosing Best Western Murfreesboro. Have a great day. Sincerely, Hotel Manager.