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Best Western Multi Suites

3 Star

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Located in Duque de Caxias, on the metropolitan region of Rio de Janeiro, the Best Western Multi Sutes is on Rodovia Washington Luiz, the highway that connects Rio up to the north. It offers convenient access for guests to the business center of Duque de Caxias and region and it is perfect for the business traveler in that area. Caxias Shopping is on the other side of the road, where you can find a Multiplex movie theater and a food court with many options. Corporate travelers and those in town for events appreciate that the hotel is only 15 minutes away from the Galeao International Airport and Linha Vermelha that connects you to the center of Rio in 40 minutes. In addition the hotel is near to an industrial park featuring several local companies, such as the printing plant of Jornal O Globo. The property offers breakfast, Wi-Fi internet and parking free for the guests. The rooms are equipped with cable television, air conditioning, safe box, electric kettle, hair dryer, mini bar and microwave ovens. The restaurant offers an international cuisine menu and there is also a convenience store on the lobby to make your stay even more comfortable!

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Location

Rodovia Washington Luiz, 2.500, Vila Sao Luis
Duque De Caxias
25085 009
Brazil
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 25085 009

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Address
Rodovia Washington Luiz, 2.500, Vila Sao Luis
Duque De Caxias
25085 009
Brazil


What's nearby?

Recreation

  • 22 kilometer(s) from Rio de Janeiro

  • 10 kilometer(s) from Sao Joao do Meriti




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 99 traveller reviews
Rating: 5 34
Rating: 4 32
Rating: 3 20
Rating: 2 5
Rating: 1 8
Rating

Stay away

16/10/2019 NONYAFOREVER,

Filthy rooms, unprofessional, rude staff, horrible breakfast, noisy, in a horrible area in the middle of nowhere, if you ever think of staying here just flush your money down the toilet, it'll be a be... more

Owner Response
BWMULTISUITES, Gerente de relações com clientes at Best Western Multi Suites, responded to this review
Hello NONYAFOREVER, Thank you for completing your survey regarding your recent stay at our Hotel. You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for you and other guests in the future. As for the points mentioned, they certainly do not portray our daily efforts to always provide the best possible hosting experience to our customers. Comments have already been passed to the responsible teams to make the necessary corrections. We look forward to welcoming you back to our Hotel to provide you with the true hospitality experience of our venture. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites
Rating

Pretty good

04/08/2019 Mark S,

Downsides were that we had a long (over half hour) wait when we arrived at 2.30am to get our room, also there was some noise from the rowdy local bar/music venue across the street however it wasn't ov... more

Owner Response
BWMULTISUITES, Gerente de relações com clientes at Best Western Multi Suites, responded to this review
Hello Mr. Mark S, I am taking the liberty of writing to you to thank you for your evaluation of our services. Your initiative is a great opportunity for us to constantly improve ourselves to better serve you. Regarding the service in the delay of reception, we forward your comment to the corresponding sector for verification, and thus, make arrangements. About the external noise, I inform you that all our apartments have Anti Noise Windows (acoustics). We hope you will understand that the noise is external and we are already taking action with the competent organs so that facts like this may not be repeated. The Lord is very important to us and we value your comments. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for the Lord and other guests in the future. We hope you will return soon. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites
Rating

Need improvement

07/07/2019 Karen K, Stockholm, Sweden

Booked room was not the one offered. We were simply too tired to argue ( after long and stressful driving). We asked for refund still waiting. Breakfast ok, but bad items reposition. Fresh squeezed ju... more

Owner Response
Vivianemacedo, General Manager at Best Western Multi Suites, responded to this review
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Viviane Macedo General Manager 77118 Property Best Western Multi Suites
Rating

Good choice !

24/03/2019 mariameira45,

We stayed just for one night because of the convenience. This hotel is pretty close to the airport and perfect for people need to relax while wait to the flight connection! Very nice staff, very clea... more

Owner Response
BWMULTISUITES, Gerente de relações com clientes at Best Western Multi Suites, responded to this review
Hello Mrs. Maria Meira, We are pleased to hear that you rated our service as above average. Your initiative to evaluate us is a great opportunity to constantly improve ourselves to better serve you. Thank you for choosing the BEST WESTERN Linhares Design Hotel, and always have friends with us to warmly welcome you whenever you need. We look forward to welcoming you to our Hotel on your next visit to Duque de Caxias-RJ. Strong hug, Luiz Mazzoli Sales manager BEST WESTERN Multi Suítes
Rating

A great location to get a good day's rest!

21/09/2018 mnmanna, Minneapolis

Best Western Multi Suites near the Rio International airport was a great refuge for us. Our tickets had us flying into Rio from Lima, Peru at 4 a.m. and leaving for Miami at 8 p.m. Most hotels won't c... more