Best Western Mulberry Hotel

2525 State Road 60 E, Mulberry, Florida, 33860-7929, United States
based on 122 reviews Trip Advisor Logo
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Best Western Mulberry Hotel

Welcome to Best Western Mulberry Hotel!

At the Best Western Mulberry Hotel, guests stay in comfortable and spacious accommodations close to the Mulberry Phosphate Museum. We are just minutes away from the gates of the worlds most famous fami
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2525 State Road 60 E, Mulberry, Florida, 33860-7929, United States

Reviews of Best Western Mulberry Hotel

Traveller Overview:
3.5 Rating: 122 reviews
Excellent 35%
Very Good 20%
Average 12%
Poor 7%
Terrible 24%
Rating

markent10, wrote review 13/03/2021

I enjoy my stay

I stay at this Best Western about 7 times a year. I appreciate that the parking lot is very well lit. The rooms are very clean. And there’s plenty of towels in the bathroom. I’m surprised that there’s... more

Owner Response
R kaur, Other at Best Western Mulberry Hotel, responded to this review
Thanks for your rating of our hotel. We are proud of this hotel and its amenities and sincerely appreciate the opportunity to serve you. We will be here for you when you need us again.
Rating

DTyler954, wrote review 03/03/2021

Worst Western

Newly renovated but a dirty hotel. Guest rooms and bathroom unclean overall. Stains on pillows, old bed springs and noisy. Understaffed with only one person doing everything. This is not a typical... more

Owner Response
R kaur, Other at Best Western Mulberry Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 863-425-2500.
Rating

KMCman, wrote review 22/02/2021

No Breakfast

I like the breakfast included option and understand about the COVID restrictions, just wish there was a heads-up on this and maybe a rate reduction? I also got locked out of my room twice in 2 days. ... more

Owner Response
R kaur, General Manager at Best Western Mulberry Hotel, responded to this review
we would like to apologize for not exceeding your expectation. We are very conscious that it is so difficult to exceed the expectations of each guest, however, we do all sorts of efforts to make this place the best one.
Rating

E7005VWdaniellec, wrote review 21/02/2021

Stay away

Lol. I should have spent the $227 to stay at Hampton inn. Musty, small beds, little bedding, cold!, Hot water ran out half way through first shower and the grab and go breakfast was still frozen! We g... more

Owner Response
R kaur, General Manager at Best Western Mulberry Hotel, responded to this review
we would like to apologize for not exceeding your expectation. We are very conscious that it is so difficult to exceed the expectations of each guest, however, we do all sorts of efforts to make this place the best one.
Rating

zams21, wrote review 24/01/2021

Good value

We stayed here got a week while my husband worked nearby. My son and I came along and the room was adequate. The staff at the front desk was very friendly and helpful. The bagged breakfast got old... more

Owner Response
R kaur, General Manager at Best Western Mulberry Hotel, responded to this review
Thanks for your rating of our hotel. We are proud of this hotel and its amenities and sincerely appreciate the opportunity to serve you. We will be here for you when you need us again.