First, let me say I am picky. We arrived after midnight and left by 9:30 am. This was just a place to sleep and shower on our way from Michigan to Austin, so this is not an in-depth review. I would ha... more
First, let me say I am picky. We arrived after midnight and left by 9:30 am. This was just a place to sleep and shower on our way from Michigan to Austin, so this is not an in-depth review. I would have addressed issues with the manager, but there was not one on site.
The staff ( night and morning desk personal) were polite and efficient. They were not friendly or chatty and neither even smiled or welcomed us. The room was clean, even by my high standards. The air was not on so the room was stuffy. There was no “do not disturb” sign available for our room. The carpet is dated, but in excellent condition. There were 2 sets of towels that were thin and rough, but a good size. They provide 2 bars of soap and 1 small shampoo. No conditioner meant it took me 1/2 hour to brush through my hair which is shoulder length, straight and thin. They have a nice curved rod in the shower, but it was placed so far in the shower that it made the shower feel very small even for my slight 5’3” frame. It also was bent down so far that the shower curtain dragged on the bottom 1/3 of the tub. Sink was granite, but was set at a low handicap height- way too low for me and uncomfortable for my 6’ husband. Bed was firm. Refrigerator worked well and was quiet. We did not turn on the TV. Breakfast was not a continental, but fair. As a person with a gluten allergy, I only had the option of regular flavored yogurts, bananas, and sausage patties and links. The eggs are from a carton which means they contain gluten. None of the cereals were gluten free. My husband said there was biscuits and gravy and waffles, which he did not try. He said the powdered eggs and sausage were just ok. He also said the orange juice was excellent.
They could add simple things like Greek yogurt, hard boiled eggs, Cheerios ( which are gluten free) and oatmeal as healthy options, which would also give those with gluten sensitivity more choices. Overall bottom line: this is a clean no frills budget friendly hotel. less