Great Expectations, Big Disappointment
I was looking forward to this experience but was, sadly, disappointed. We could have gotten better rates and a nicer room at other hotels but made a point of staying here for the experience of watchin... more
I was looking forward to this experience but was, sadly, disappointed. We could have gotten better rates and a nicer room at other hotels but made a point of staying here for the experience of watching a drive-inn movie from our hotel room. The fun of this experience ended with the celebrity name above our room number. The window was dirty and the view from our room was awkward. The sound was terrible! Difficult to understand...loud, tinny, scratchy. Gave me a headache. Stay away from the snack bar unless you enjoy being overcharged while someone piddles about and you miss the first 1/2 hour of your movie! The room quality was in line with a Super 8 or something of that sort. Things worn, broken, or not working. AC was like a locomotive. If you are coming here for the experience of watching a drive in from your hotel room--don't! Skip it and spend your money on another experience. If you want a value hotel for your money, you should probably try a different hotel. Just considering the hotel room alone, I found the room to be WAAAAYYYYYYY overpriced. This establishment is not centered around the customer; it's centered around getting as much money with as little effort as possible. Lazy w/out love or an understanding of why people are booking a stay with them. I wish I could have experienced this under the orignial ownership when there was vision and joy and whimmsy. less
royp538, General Manager at Best Western Movie Manor, responded to this review
Thank your for your review. We appreciate the feedback. We regret to hear that your stay did not live up to your expectations. Our number one priority is to make our guests stay as comfortable and pleasant as possible. Our front desk team is always willing to look into any issues your may encounter with your room. We are working on replacing the speakers inside of the rooms as our hotel is under new management. We hope you can give us a second chance with staying with us. Safe and happy travels.