Best Western Mountaineer Inn

366 Boyers Avenue, Morgantown, West Virginia, 26505-3046, United States
based on 522 reviews Trip Advisor Logo
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Best Western Mountaineer Inn

Welcome to the Best Western Mountaineer Inn!

Your Best Western Morgantown, WV hotel has all the comforts of home, including a legendary free continental breakfast with a waffle station and all your favorites.

Enjoy having a state of show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
366 Boyers Avenue, Morgantown, West Virginia, 26505-3046, United States

Reviews of Best Western Mountaineer Inn

Traveller Overview:
3.5 Rating: 522 reviews
Excellent 30%
Very Good 28%
Average 16%
Poor 11%
Terrible 13%
Rating

proudmommy08, wrote review 13/02/2021

Rude and nasty

The staff was very rude and not wearing masks. The room was nasty and the hallway smelled of marijuana. The towels had black spots and we weren't even given enough for the amount of people that I book... more

Owner Response
Best Western, General Manager at Best Western Mountaineer Inn, responded to this review
I am sorry your recent stay with us had so many issues. I am the new General Manager of the property and I will be addressing these issues with my staff members. I hope that you will visit us again in the future and let us make it up to you. Regards, Amanda- General Manager
Rating

haleymccullen00, wrote review 21/11/2020

Good

Staff was really friendly and helpful. Rooms were clean and comfortable as well. I wish the little coffee maker in the room did hot cocoa though not a big fan of the coffee. Overall stay was great and... more

Owner Response
Best Western, General Manager at Best Western Mountaineer Inn, responded to this review
Thank you for the nice review, We are offering Hot Chocolate with our coffee in the lobby in the morning. We hope to see you back soon
Rating

mrmistress2, wrote review 15/08/2020

Roaches and outdated

Roaches and outdated. Beds are hard. Breakfast was muffin, apples that tasted off and bottle of water. You do get what you paid for. But people do need to know there are roaches. The check in and ou... more

Owner Response
Best Western, General Manager at Best Western Mountaineer Inn, responded to this review
Thank you for taking the time to provide us with your feedback, we are very sorry to hear that we were not able to exceed your expectations. I assure you these issues will be addressed and we hope you will consider giving us another opportunity to provide you with a wonderful experience!
Rating

lray75, wrote review 16/07/2020

It was OK

We stayed there on our 1st trip to Morgantown and we get there to find the front of the place torn down, blocking the entrance. The elevator is a little old & creepy lol. Our bathroom was NOT clean. M... more

Owner Response
Best Western, General Manager at Best Western Mountaineer Inn, responded to this review
Thank you for providing us with your feedback! I am very sorry to hear that your stay did not exceed your expectations! We strive to provide our guests with an exceptional experience and I assure you that these issues have been addressed! We hope you give us another opportunity to provide you and your family with an exceptional experience on your next trip to Morgantown!
Rating

vhouse101, wrote review 03/07/2020

great place to get high

when we arrived the young man that checked us in was not friendly at all we went to our room it was very clean and neat bed was so high short person could not get in i am 5"4 had trouble getting in... more

Owner Response
Best Western, General Manager at Best Western Mountaineer Inn, responded to this review
Thank you for taking the time to provide us with your feedback. I'm very sorry to hear that you didn't enjoy your stay here with us. I assure you that the issues you are speaking of have been addressed and we are taking all available precautions to insure something like this will never happen again. We hope that you will give us another chance in the future to provide you with a much more enjoyable experience. Thank you!