Wonderful Staff And Accomadations
06/01/2017 vintagehouse304, Harpers Ferry, West Virginia
My son is a student at West Virginia University. Went to Morgantown yesterday, Jan.5,2017, and just got back today. We were not planning on spending the night, but got snowed in. From the first pho... more
My son is a student at West Virginia University. Went to Morgantown yesterday, Jan.5,2017, and just got back today. We were not planning on spending the night, but got snowed in. From the first phone call to this establishment to the time we checked-out, this was the most accommodating hotel/motel I have ever been in. Mr. Keith Brady, Director Of Sales, Checked us in. He gave us everything we needed, since this was an unexpected stay. Cell phone chargers to fit all of our phones and found some food for us. We had not had anything to eat since breakfast. He went above and beyond what a hotel/motel check-in person does. The beds were wonderful and the free breakfast was excellent. Since I will be a mountaineer for 4 years, I will always stay here. Thank-You so much for handling a very weary mom and her out of sorts19 year old. The price was also excellent. See you soon. less
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review
Thank you for taking the time to share your feedback. We take great pride in the services we provide to each of our guests. I also want to thank you for pointing out the staff members who had an impact and went above and beyond. We are delighted to hear you had such a wonderful stay and we hope to see you again in the future.
Front Office Manager
Best Western Mountaineer Inn