Pet friendly, staff not friendly
The rooms were pet friendly. No carpeted floors. Ideal for pet owners, not ideal for people with small children or pet allergies. There was visible dog hair on the furniture and hard floors. The front... more
The rooms were pet friendly. No carpeted floors. Ideal for pet owners, not ideal for people with small children or pet allergies. There was visible dog hair on the furniture and hard floors. The front desk person at check in as well as hotel security were rude and unaccomodating. The manager Sam was professional, however. Pool was outdoor and had toys to play with which was a nice feature. Breakfast options limited by COVID. Proximity to freeway was great though you could hear traffic and a local train often. 2 gas stations located nearby and only 1 restaurant (Denny’s) otherwise you have to travel to find food options. I won’t be staying here again for the reasons listed above. less
Sam Patel, Other at Best Western Mountain View Inn, responded to this review
Dear Valued Guest,
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression that you experience during your recent stay due to the condition of the hotel at that time. Please note that we are in the process of eliminating carpet in all guest rooms, not just the pet friendly ones. And, always feel free to request alternate rooms with our front desk team.