What they don't say or show which makes it average to below average.
05/07/2018 grizmt, Phoenix, Arizona
While the property is nice enough and the room was clean they don't mention the constant traffic noise, the truck stop across the street with bums living in the parking lot and the BIGGIE, NO elevator... more
While the property is nice enough and the room was clean they don't mention the constant traffic noise, the truck stop across the street with bums living in the parking lot and the BIGGIE, NO elevator! So, if you'd like an upstairs room so you don't hear clomping all evening long prepare to shlep your luggage up the stairs (if you can). Great if you can but if handicapped you're stuck with "clomp,clomp,stomp".
I also noticed no handicap parking by the front doors which would be a drag for someone in a wheel chair or crutches. Also, no Virginia, they do NOT serve cookies and milk or give anything else except the required "breakfast". No bueno considering your competition right across the street which does AND has elevators.
Sorry, not impressed. One of the lesser Best Westerns we've been in. less
Sam P, General Manager at Best Western Mountain View Inn, responded to this review
Thanks for your feedback and review. We apologize for the poor experience. We are unable to have an elevator at our 2 story hotel due to it being in a flood zone. Also, with our building being 50+ years old the design of it does not have any space for one either.