Best Western Mountain View Inn

1455 N 1750 W, Springville, Utah, 84663-4901, United States
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Best Western Mountain View Inn

Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area.

Guests staying at this centrally located hotel will be conveniently located near Provo City
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1455 N 1750 W, Springville, Utah, 84663-4901, United States

Reviews of Best Western Mountain View Inn

Traveller Overview:
4.0 Rating: 543 reviews
Excellent 39%
Very Good 25%
Average 15%
Poor 11%
Terrible 8%
Rating

runnergirlsince13, wrote review 29/07/2020

Loved our experience here!

Check-in clerk was very helpful and speedy with the check-in process and was amiable and welcoming during the process. The room was fresh and very clean, air conditioner was very efficient, bathroom ... more

Owner Response
Tina M, General Manager at Best Western Mountain View Inn, responded to this review
Hi runnergirlsince13, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our friendly staff, clean rooms and bathroom, and comfortable bed. We are glad you enjoy staying with us and we hope to see you again. Thank you very much.
Rating

whitewolf505, wrote review 16/06/2020

Great property!

Very clean and safe, recently updated, well maintained. Courteous and helpful staff. Near many amenities. They are very pet friendly and despite being near the interstate, it wasn't noticeable. We wou... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi whitewolf505, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five star review is greatly appreciated. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit. Thank you very much.
Rating

Tom H, wrote review 05/06/2020

Better than other reviews

I disagree that the place was old and outdated. In fact, when I got there, I made a point to ask the deck attendant (who may have part of the family) how old the place was. He said 1972. I was surpris... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi Tom H, Thank you so much for your heartwarming review. Thank you for your appreciation for our staff, our service and our hotel. We are happy that you had an amazing time and enjoyed our place. We will also be working on your observations and we promise a great stay next time. Thank you and we look forward to serving you again.
Rating

Sandi N, wrote review 04/06/2020

Friendly employees, clean and comfortable room

We were very pleased with this hotel and the grounds. The breakfast was a variety of wrapped items for our safety during the pandemic and the selection was good and tasty. The room seemed clean. My... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi Sandi N, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are happy to have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding the check-in process, so we are aware of the areas we can improve and adapt to our guest's many different needs. We hope to impress you during another visit with every level of service,. Thank you very much.
Rating

Adventure99529, wrote review 01/06/2020

Old and outdated.

Old. Out dated, smells. Owner seemed like he didn't care if you stayed there or not. Next to a truck stop, its very noisy, a lot of traffic around this location. Its expensive for what you really don'... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Dear Valued Guest, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression that you experience during your recent stay due to the condition of the hotel at that time. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. Know that actions shall be taken to improve everything on priority and you can have a better stay next time.