Best Western Mountain View Inn

1455 N 1750 W, Springville, Utah, 84663-4901, United States
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Best Western Mountain View Inn

Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area.

Guests staying at this centrally located hotel will be conveniently located near Provo City
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Mountain View Inn

Traveller Overview:
4.0 Rating: 533 reviews
Excellent 39%
Very Good 25%
Average 15%
Poor 10%
Terrible 8%
Rating

anth0nyjamesr, wrote review 26/01/2020

How Rude and uncomfortable

I was staying at this hotel last evening and the check in by Caitlin went great. Very good at customer service. I went to my room and got a good nights sleep till 7:16am when housekeeping (Denise) cam... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Dear Valued Guest, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to the housekeeping staff, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Rating

Kathy B, wrote review 24/01/2020

Excellent choice

What sets this Inn above other hotel chains is that the rooms are much larger!! The bed was so comfortable, the hot breakfast was good, and the staff was great! We also appreciated that the AC/heat ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi Kathy B, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our comfortable bed, good breakfast and great staff. We are glad you enjoy to stay with us and we hope to see yo again. Thank you very much.
Rating

bjmor6700, wrote review 03/01/2020

Great Breakfast

The best part of our stay here is the free breakfast! Rooms are nice and clean but bathroom small! Lobby area very cozy, nice fitness room and small laundry room with two washing machines and two drye... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi bjmor6700, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Have a great day!
Rating

Casey R, wrote review 30/12/2019

Family friendly Stay

Great place to stay that was able to accommodate family of 6 without needing multiple rooms. Room was clean although carpet had several stains that looked like paint and wax. Bed cover on one of th... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi Casey R, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities and breakfast were to your liking. We will also be working on your observations such as the bed cover and the TV. Thank you and we hope to impress you during another visit with every level of service.
Rating

d2necromancer, wrote review 18/12/2019

Great

a great get away to have a little alone time with my fiance, the hot tub is relaxing. It was a very professional look overall, and the from desk people get things done promptly. Its definitely someth... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi d2necromancer, Thank you for taking the time out of your schedule to write a survey and then also to rank us so high we greatly appreciate it! Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon. Thank you very much.