Best Western Mountain View Inn

The staff was extremely welcoming and helpful after our long day on the rainy busy freeways. The hotel is close to the freeway for easy access but far enough away to not hear traffic. This was at the start of the coronavirus scare so the Best Westerns had advertised limited breakfasts to go only but we were very surprised that the variety was exceptional, filling and the staff was very friendly! We will definitely stay there again on our travels to and from NV for the winters. less

They took advantage of the virus scare,, Price jumped over what was on line Room was dark as a dungeon floor squeaked and flexed like falling through AC/heater rattled and roared , had to be turned off. No elevator,, had to carry up stairs... less

I have stayed here several times. I'm still surprised by how convenient to the Interstate it is. We had a very large room facing away from the highway. It had a great shower, a separate coffee preparation area with very good coffee from a coffee pod type of coffee maker. We old folks appreciated the good lighting, good pillows and bed, convenient end tables, easy chair with ottoman, control of room temperature. The breakfast room had ceramic dishes and metal flatware, with yogurt, jam, breads, hot food such as eggs with vegetables and French toast. I'm sorry there wasn't cooked oatmeal. Hand sanitizer was available. The attendant had a bad cough. The desk clerk seemed indifferent and did not offer a welcome pack. With all of that, we will stay here again when it is convenient. less

all great, would recommend; enjoyed the room, pet friendly,. Also good breakfast and nice staff. Good location right off highway. Comfortable beds and guest room is roomy, good shower. Fitness center looks good but did not use. less

I was staying at this hotel last evening and the check in by Caitlin went great. Very good at customer service. I went to my room and got a good nights sleep till 7:16am when housekeeping (Denise) came knocking to check the room for occupants. I answered the door and she just walked away saying 1rst check. I said , thank you for waking me up. She rudely replied your welcome and walked away laughing.. I tried to get the general managers on the phone or at least an email to no avail. I went back to my room and when we were confronted by the housekeeper (Denise) again and I explained how inconsiderate this type of behavior was when she went on to say it’s as easy as putting a do not disturb sign on your door. I have stayed at many best westerns and have never been so, insulted by someone at a best western. Denise was rude made me and my lady feel real uncomfortable and we checked out early even though my stay was not to be done till noon. If you visit this Best Western watch out for the most rude person in Utah. I still want to talk to the general manager and explain what happened and at least tell them how things go at this hotel while he is a way. I got dirty looks from other housekeepers and the front desk dude seemed very fearful of this lady you have working for you. I won’t let this go till someone contacts me and resolves this matter however they wish to do it. An apology is all I want. Because no one deserves to be treated like this ever anywhere. less