Best Western Mountain View Inn

1455 N 1750 W, Springville, Utah, 84663-4901, United States
based on 537 reviews Trip Advisor Logo
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Best Western Mountain View Inn

Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area.

Guests staying at this centrally located hotel will be conveniently located near Provo City
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Mountain View Inn

Traveller Overview:
4.0 Rating: 537 reviews
Excellent 39%
Very Good 25%
Average 15%
Poor 10%
Terrible 8%
Rating

slgrondahl, wrote review 24/03/2020

Great Stay/Very Friendly

The staff was extremely welcoming and helpful after our long day on the rainy busy freeways. The hotel is close to the freeway for easy access but far enough away to not hear traffic. This was at the ... more

Owner Response
Sam P, General Manager at Best Western Mountain View Inn, responded to this review
Thank you for the feedback and rating. We appreciate your patience and understanding during this pandemic period. Our staff is working hard to keep things as safe and comfortable for our guests as possible and we have been getting good information from our corporate team at Best Western and local officials. We look forward to welcoming you back during more normal and less stressful times.
Rating

David L, wrote review 22/03/2020

During the VIRUS !!!

They took advantage of the virus scare,, Price jumped over what was on line Room was dark as a dungeon floor squeaked and flexed like falling through AC/heater rattled and roared , had to be turned o... more

Owner Response
Sam P, General Manager at Best Western Mountain View Inn, responded to this review
Please know that rates online and at the hotel are always the same as brands require parity from the hotels. We have also drastically reduced our rates for the coming weeks due to the pandemic and lower travel volume. The front desk is always ready and willing to assist with both luggage and also room changes if need be. Please feel free to seek the front desk staff out for help in your future travels. Please stay safe and take care.
Rating

danwD9400SW, wrote review 16/03/2020

Stay here whenever I can

I have stayed here several times. I'm still surprised by how convenient to the Interstate it is. We had a very large room facing away from the highway. It had a great shower, a separate coffee prep... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Hi danwD9400SW, Thank you for taking the time to share your review and for always choosing our hotel. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much.
Rating

762carl, wrote review 06/03/2020

great stay

all great, would recommend; enjoyed the room, pet friendly,. Also good breakfast and nice staff. Good location right off highway. Comfortable beds and guest room is roomy, good shower. Fitness cent... more

Owner Response
Sam P, General Manager at Best Western Mountain View Inn, responded to this review
We are very grateful of you taking the time to review your stay with is and provide valuable feedback. I will be sure to share your comments with our team at the hotel, so that they are aware of the effects of their hard work. We hope to see you again.
Rating

anth0nyjamesr, wrote review 26/01/2020

How Rude and uncomfortable

I was staying at this hotel last evening and the check in by Caitlin went great. Very good at customer service. I went to my room and got a good nights sleep till 7:16am when housekeeping (Denise) cam... more

Owner Response
Tina M, Guest Relations Manager at Best Western Mountain View Inn, responded to this review
Dear Valued Guest, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to the housekeeping staff, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.