If I had a hammer.....
05/02/2018 pebbleskip, Buford, Georgia
If I had a hammer, I'd have some repairs to work on....well, maybe a screwdriver, too. The hotel bathtub was redone! It was NICE and clean and great hot water flow...the hammer part comes in with th... more
If I had a hammer, I'd have some repairs to work on....well, maybe a screwdriver, too. The hotel bathtub was redone! It was NICE and clean and great hot water flow...the hammer part comes in with the sofa bed that was for our 3 year old. We reserved on-line so they KNEW we would have a little one on that sofa bed. We had to use a cushion from the sofa bed to try to prop the whole thing level in order to sleep on it. TRASH from a previous guest was under the sofa. UGH a BIG turn off - the sofa practically fell over when it was pulled out into a bed. It was a piece of trash. (I did tell them on checkout and she was so surprised....?) The other part that needs fix-up was the heater. It was SO NOISY - lots of rattling and I thought at 3 in the morning how nice it would be to have a screwdriver and tighten up all the parts that were RATTLING and making a high ting sound like a bell. We put a pair of shoes on top of it and that helped quash some sound but it was inside the unit. Frustrating.
The breakfast items and help were really NICE and the pancake machine was really neat! The indoor pool was clean and fun. The location was good.
With pros and cons it was an average stay but if replacement of broken furniture in rooms and repairs aren't made soon, it will be a dump in 5 years time.
Good folks, good breakfast, good indoor pool - sad other things. less
Brenda J, General Manager at Best Western Mountain View Inn, responded to this review
Thank you for taking the time to leave your review. I am so sorry that you experienced these issues in your room. I do apologize for those inconveniences, but I am happy that you enjoyed other areas of your stay with us.