Best Western Mornington Hotel London Hyde Park

12 Lancaster Gate, London, London, W2 3LG, England
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Best Western Mornington Hotel London Hyde Park

Best Western Mornington Hotel.

Victorian character in the heart of London.

Best Western Mornington Hotel is ideally located in the heart of London, within walking distance of Lancaster Gate tube station and right opposite Hyde Park. Were also within easy reach of all of
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Guests will be required to present the same credit card they booked with for pre-authorisation upon arrival
Breakfast will be 'grab and go' - please contact the hotel for further details
Bars, Free WIFI, Gym, Lift to all floors
There is parking available nearby.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00
12 Lancaster Gate, London, London, W2 3LG, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Breakfast Room
  • The Library Bar

mornington-hotel-dining-03-83187

Breakfast Room

Full English and Continential Buffet breakfast available daily.

The Library Bar

Designed by fantastic architects, why not enjoy drinks and light snacks between sightseeing sessions, or relax with a coffee before you set off!

Opening hours
00:00-23:45
Weekend times may vary

Spa & Leisure facilities

Stay fit during your stay at Best Western Mornington Hotel London Hyde Park and make full use of our Fitness Centre which is open to residents 24 hours.

Spa Facilities

Stay fit during your stay at Best Western Mornington Hotel London Hyde Park and make full use of our Fitness Centre which is open to residents 24 hours.

Opening Times

Monday - Sunday: 00:00 - 23:45

Meetings & Events

We specialise in smaller meetings for up to 14 delegates, with comfortable conference facilities. As for location, the hotel is a chorus-line away from the West End, while a leisurely stroll will get ...

For any enquiries please contact events on 0844 387 62 40

We specialise in smaller meetings for up to 14 delegates, with comfortable conference facilities. As for location, the hotel is a chorus-line away from the West End, while a leisurely stroll will get you to Paddington mainline Station in 5 minutes.

Available Room Set Ups

  • Boardroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Conference Room 18 0 14 14 0

Reviews of Best Western Mornington Hotel London Hyde Park

Traveller Overview:
4.0 Rating: 1315 reviews
Excellent 35%
Very Good 41%
Average 15%
Poor 4%
Terrible 3%
Rating

Amanur1536, wrote review 03/09/2020

Great service

The service from the workers were absolutely outstanding would recommend to anyone such a great hotel and my stay was very comfy. And located in such a beautiful area of London not to far from hyde pa... more

Owner Response
Dovile Vaitkeviciene, Guest Services / Front Office at Best Western Mornington Hotel, responded to this review
Dear Amanur1536, Thank you very much for this amazing review! I am thrilled to hear that you had a 5* stay with us. Thanks to highlighting our professional staff a the location. If you will come to visit us again in the future, please feel free to contact me directly at dovile@mornington.co.uk and I will be more than happy to look after your booking. Warm Regards Dovile Vaitkeviciene Hotel Manager
Rating

joecool1973, wrote review 03/09/2020

Limited Service and room facilities

My wife and I stayed at the Best Western Mornington Hotel on 31st August to 1st September 2020. We booked online directly with their website. We stayed in the Queen Room. The room itself was ok, spaci... more

Owner Response
Dovile Vaitkeviciene, Guest Services / Front Office at Best Western Mornington Hotel, responded to this review
Dear Joe, Thank you for taking the time to post your recent experience with us. I appreciate all the feedback we receive as it allows us to improve the experience for future guests. I am sorry that on this occasion we were unable to meet your expectations. I would like to apologise for all the inconvienences you have had experienced during your stay. It is a shame that we there not informed at the time, as I am sure my team would do their best to fix the issues you had. Once again please accept my apologies for not meeting your expectations. I am pleased that you have taken the time to give us feedback as we are now taking action to remedy the points you have highlighted in your review. Please do not hesitate to contact me by sending an email to dovile@mornington.co.uk if I can be of any further assistance or can make this right for you. Kind Regards Dovile Vaitkeviciene Hotel Manager
Rating

R6343TYdavidl, wrote review 03/09/2020

Top customer service

Stay here for 4 nights. Great location right on the doorstep to Hyde Park. Plenty of Boris bike outside of the hotel to help explore London. Had to move rooms after 2 nights, not because of the room b... more

Owner Response
Dovile Vaitkeviciene, Guest Services / Front Office at Best Western Mornington Hotel, responded to this review
Dear R6343TYdavidl, It brings a smile to our faces to see that you had such an enjoyable stay with us. We aim to deliver only the best service our guests deserve. It is great to see we achieved to do so with you. Daniel sends his regards and wishes you to come back with us during your next visit to London. Hope to see you back soon. Warm Regards Dovile Vaitkeviciene Hotel Manager
Rating

Storyteller7897400, wrote review 27/08/2020

Worst hotel ever. DO NOT get scammed like me

I do travel quite a lot but I would say this so far has been the worst hotel I stayed at. Customer service was bad, he was rude, he was never there during his shift hours. During his work hours he was... more

Owner Response
Dovile Vaitkeviciene, Guest Services / Front Office at Best Western Mornington Hotel, responded to this review
Dear Guest, Thank you for taking the time to review your stay at Best Western Mornington Hotel. I am disappointed to read that your`s experience with us did not live up to your expectations. We are very proud in providing a great accommodation and friendly customer service and I am very sorry to hear that this is not the case. I would welcome the opportunity of discussing your experience in more detail with you, if you could send me an email to dovile@mornington.co.uk. I do hope to have the pleasure of hearing from you. Kind Regards Dovile Vaitkeviciene Hotel Manager
Rating

lars212020, wrote review 27/08/2020

Only for one Night

Hello everyone, This Hotel was a cheap soloution for a nice weekende trip with my girlfriend. I didn´t expect much but the room was very small. (yes even the executive one) Most of the time we were ou... more

Owner Response
Dovile Vaitkeviciene, Guest Services / Front Office at Best Western Mornington Hotel, responded to this review
Dear guest, Thank you for your review and for taking the time to share your experience with us. Thanks for mentioning our great team who is trying their best to make sure all of our guests has a fantastic and memorable stay. I am sorry to hear that you found a room to be too small. In case if you will be back in a future please do not hesitate to contact us directly and we will make sure we allocate a bigger room for you. Looking forward to welcoming you back soon, until then stay safe. Warm regards Dovile Vaitkeviciene Hotel Manager

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