Best Western Moreno Hotel & Suites

24840 Elder Avenue, Moreno Valley, California, 92557-7300, United States
based on 476 reviews Trip Advisor Logo
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Best Western Moreno Hotel & Suites

Choose this cozy Moreno Valley hotel and delight in being near area attractions and businesses, while enjoying accommodations that feel just like home.

Guests can expect many wonderful amenities - including a refrigerator, a microwave, a cof
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
24840 Elder Avenue, Moreno Valley, California, 92557-7300, United States

Reviews of Best Western Moreno Hotel & Suites

Traveller Overview:
4.0 Rating: 476 reviews
Excellent 44%
Very Good 23%
Average 14%
Poor 7%
Terrible 9%
Rating

GoPlaces769819, wrote review 29/08/2020

Road Trip[

Horrible nights stay. From the start - the front desk gal has no personality and was not very friendly. Got to our room to discover it was a handicap room. Not sure how my 6'1 son was going to take... more

Rating

ltnrose4u, wrote review 08/07/2020

Relaxing

Customer service is at their best. Very friendly. Rooms very clean. The suite very spacious and the bedroom is separated from the living room. Very clean. kids love swimming in the pool. If you ne... more

Owner Response
Bestwestern moreno, General Manager at Best Western Moreno Hotel & Suites, responded to this review
We are thrilled your stay at Best Western Moreno Valley Hotel & Suites was so amazing and we were able to meet and or exceed your expectations. Our goal at Best Western is to go above and beyond. We strive to exceed our guest expectations. We like to ensure that our guest have a memorable experience and stay at Best Western Moreno Valley Hotel & Suites. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to you staying and choosing Best Western of Moreno Valley whenever needed. We hope to see you soon for another fantastic experience. If I can be of assistance in the future, please don't hesitate to contact me at 951-924-4546. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
Rating

Irvinggetthecar, wrote review 05/07/2020

Instead of excelling they fall short

This property does not take the state wide mask requirement seriously their employees are often seen without masks on including the security guards and the chefs. Have yet to see anybody in any of th... more

Owner Response
Bestwestern moreno, General Manager at Best Western Moreno Hotel & Suites, responded to this review
Thank you for bringing this issue to our attention. I can understand your frustration. We pride ourselves in giving the best possible guest experience. the information that you have described seems like you may have confused our hotel with another Hotel. We are not located behind Costco, and we dont have chefs are our hotel. We are the Best Western Moreno hotel and suites located on Elder street. If any questions or confusion please feel free to contact us at (951) 924-4546. Thank You!
Rating

darylr430, wrote review 23/06/2020

Terrible Stay

I had the Worst stay ever at any Best Western. The first thing to happen was My room was changed while I was out without notice. Every night that I came to the room my key card had to be reset. The re... more

Rating

ltbernsteinlb, wrote review 16/05/2020

Excellent service

I always enjoy my stay at the Bestwestern Moreno the ladies in the front are great always smiling, accommodating and friendly. Every time I’m in town this is where I stay. They know me by name and alw... more