Best Western Montgomery I-85 North Hotel

5225 Carmichael Road, Montgomery, Alabama, 36106-2904, United States
based on 139 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Montgomery I-85 North Hotel

Whether youre traveling for business or pleasure, the Best Western Montgomery I-85 North Hotel features the highest levels of service, along with upgraded amenities, high-quality furnishings and enhanced style and comfort. Guests enjoy our contempora show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Montgomery I-85 North Hotel

Traveller Overview:
4.0 Rating: 139 reviews
Excellent 51%
Very Good 27%
Average 9%
Poor 2%
Terrible 8%
Rating

Rittej01, wrote review 18/01/2020

Good for a Night

Stayed here while passing through Montgomery. Is was clean and overall I would give it a 6/10. The rooms were smaller then expected. The breakfast was ok, the waffle batter was definitely watered down... more

Owner Response
FOMBW, Front Office Manager at Best Western Montgomery I-85 North, responded to this review
Thank you for staying with us and taking the time to write about your stay. We apologize for not meeting your expectation, we will definitely work on our breakfast offering. We do use Golden malted for our waffle, we would look into the issue you had with waffle batter. We hope you would give us another chance in future.
Rating

Adrian W, wrote review 09/01/2020

My Stay

great new hotel. Very clean. I stayed on 2 different occasion Will stay again. I love stay a best western for business trips. Nice TV in room. If you are in town and looking for a good stay give t... more

Owner Response
Happiness56844009577, Front Office Manager at Best Western Montgomery I-85 North, responded to this review
Thank you for staying with us and taking the time to write about your stay. We are glad you enjoyed your stay with us. Hope to see again soon.
Rating

mijtoot, wrote review 04/01/2020

Rooms smell of mold and mildew.

Worst BW I have stayed in. Will not return to this location. First room offering smelled of mold and mildew so we were offered a different room. When opened door the smell of new room hit us in the fa... more

Owner Response
FOMBW, General Manager at Best Western Montgomery I-85 North, responded to this review
Thank you for taking the time to post a review. We sincerely apologize for the inconvenience and issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and hospitality that you expect and deserve from our brand.
Rating

shar0ntayl0r3, wrote review 31/12/2019

Retired

Very efficient service desk personnel. Clean rooms and good breakfast choices. Left my garment bag they were extremely Helpful in helping return it to me. Location is excellent for any type dining you... more

Owner Response
Happiness56844009577, General Manager at Best Western Montgomery I-85 North, responded to this review
Thank you for staying with us and taking the time to write about your experience. We are glad you enjoyed your stay with us. Hope to see you again in near future.
Rating

N P, wrote review 30/12/2019

Not clean and watered down waffle batter

This place needs to improve cleanliness. Just that simple. Not what would be expected from a Best Western. There were stains on the comforter, halls and floors are a sticky mess, initial appearance is... more

Owner Response
FOMBW, General Manager at Best Western Montgomery I-85 North, responded to this review
Please accept my sincere apologies for our hotel not living up to your expectations, Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our Housekeeping and breakfast team in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon.