School Group Events
22/04/2018 Bisdak_42, Indianapolis, Indiana
We stayed here because we wanted to be with our kids group and this is the hotel they got and it's closer to our rehearsals venue, im sure we could have stayed somewhere better and nicer for the price... more
We stayed here because we wanted to be with our kids group and this is the hotel they got and it's closer to our rehearsals venue, im sure we could have stayed somewhere better and nicer for the price we paid.
Room was ok nothing special about it, only has 2 floors and when you step out from the elevator there's that strong bleach or chlorine smell that's so strong.
Bathroom walls are wallpaper, shower curtain smells musty, sheets and comforter are old definitely can use some new ones, (the sheets are fresh and clean though) it supposed to be white but since it's kinda wore out so not so white anymore.
Bed creaks when you lay down, same thing when you toss and turn in the middle of night. Walls are thin, we heard alarm clock going off from next door.
Free Breakfast contains cereals, bagels, muffins, bacon, eggs, waffles, biscuits wt gravy, yogurt and fruits!
Breakfast area is clean and a gas station is walking distance right next door on the other side of the building is McDonald.
The front desk were friendly and helpful.
Piyush P, General Manager at Best Western Monroe Inn, responded to this review
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to personally apologize for the inconvenience that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our guest experience.Our main priority is to be able to offer a very well-maintained and comfortable atmosphere to our guests. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at email@example.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!