Best Western Rewards cards ... don't bother
24/07/2016 SmartDamo, Lowestoft, United Kingdom
I chose to use BW as I spend nearly 180 nights away from home a year, originally it included early checkin, free newspaper, late checkout, room upgrades and if you qualified two years running as 30 ni... more
I chose to use BW as I spend nearly 180 nights away from home a year, originally it included early checkin, free newspaper, late checkout, room upgrades and if you qualified two years running as 30 nights stays, you became Diamond member for life. Nearly, having qualified for this they did away with Diamond for life, introduced a new tier, did away with early check in and late check out, free newspaper and I got a free packet of crisps as my welcome gift for my 150GBP stay at this hotel.
On checkout I told them I had already paid car parking of 8GBP for a pass to stay in the car park down the road as the spaces outside the hotel aren't parking spaces, they're for bag drops. The checkout staff insisted I hadn't paid for the car park and then had to run out to refund me the second 8GBP I had paid. I also thought I had prepared the room, therefore I will be checking my credit card statement.
I wouldn't recommend breakfast we came across from the outbuilding across the car park with 25 minutes to spare and the buffet items were not being replaced, no further eggs and the presentation of food wasn't great.
I don't think i would stay again, it was some trip to the racecourse to, very long walk.
Our room was huge, bathroom crazily large without frosted glass next to the bath/ shower. I was grateful for the fan in the room as the windows didn't open. I wasn't offered a newspaper although I should have been. York races however was a fantastic day. less