This hotel has been refurbished and has lovely decor but some of the key features that travellers look for have sadly been overlooked.
The room I had was a standard double and was spacious with large wardrobe, comfy chair, good selection of tea, coffee and hot chocolate. Bottled water supplied which is always a nice touch, free wifi (again a great touch as many higher end hotels charge)........but........
The bed was very hard,
The shower is one of those that operates from a pull switch on the bath taps and is therefore difficult to adjust temperature wise,
The bath/shower was difficult to get out of due to the bathroom layout and awkward shower screen (which wasn't properly cleaned presumably also due to the difficult angles),
The room itself was BOILING even when the radiator was turned off and if the window was open it was too noisy to sleep,
Radiator knob was very dirty (another awkward spot so understandable),
The room lighting was terrible.
There has clearly been a lot of money spent but I feel that it could of been spent better on providing adjustable room temperature, brighter lighting and comfier mattresses. Despite this the staff were lovely and I would definitely stay again as the location is good. less