I reviewed this hotel yesterday and the hotel/Best Western blocked it by reporting the review, stating that I had not stayed overnight. It is true I did not stay overnight last week. This was because the hotel stuffed up my booking and no disabled access room was available! I HAVE STAYED AT THIS HOTEL ON NUMEROUS OCCASIONS THEREFORE I AM QUALIFIED TO EXPRESS MY OPINION.
My original review still stands:
Subject: BEST WESTERN Moffat House Hotel
Location: Moffat, Dumfries and Galloway, Scotland, United Kingdom, Europe
Title: Disabled beware!!!
I have stayed here before on stopovers whilst travelling. I concur with other reviewers, breakfast is always slow.
It is shabby in places but it is what it is, reasonably priced for fairly large rooms. That's the positive stuff. My last booking was for a ground floor room booked directly with the hotel. Ground floor was specifically asked for because the guest is disabled.
On arrival after a very long journey the public areas were very noisy, two functions going on. The room I had booked was not available and only rooms on first floor were now available. Various excuses were given. I do not know what happened to my booking but I will not risk a room there again. There wasn't even that little word "sorry". less