Worst experience ever.
If there were any way to give zero stars, I would.
Our experience was absolutely horrible.
When we arrived into our first room it smelled like cigarettes, we do not smoke.(the front desk informed me... more
If there were any way to give zero stars, I would.
Our experience was absolutely horrible.
When we arrived into our first room it smelled like cigarettes, we do not smoke.(the front desk informed me smoking is upstairs after I asked)
There was dirt all over the floor as if it hadn’t been vacuumed.
The jacuzzi tub had a thick white film in the bottom of it, there was dust allllllllll over the place.
so, I kindly ask to be switched to another room.
No apologies for the dirty room which was “ready” for check-in, just switch and it’s fine.
The new room has no smoke smell. That’s a plus.
We had (2) half rolls of toilet paper and no extra rolls.
No spare towels, so you can only bathe once.
The dressers, tables, nightstands and top of refrigerator were all caked in dust.
The fridge, dresser and mirror all had crusty smears of SOMETHING dried on the front of them.
The bedding, was covered in what looked to be ashes...again, we don’t smoke.
There was a dried spot of urine right in front of the toilet with a couple of curly hairs in it, and this was before we even used the bathroom. less