03/04/2018 Andrew E,
Absolute disgusting stay, paying guests get less priority than the drunks from the joining pub, drunks allowed to run riot through the hotel until 0430am, no staff to be seen anywhere for 2 nights. Sh... more
Absolute disgusting stay, paying guests get less priority than the drunks from the joining pub, drunks allowed to run riot through the hotel until 0430am, no staff to be seen anywhere for 2 nights. Shower control doesn't work impossible to stand underneath for more than 3 seconds without getting 3rd degree burns. No disabled parking to be seen, heaters are so noisey it's more worth while to just freeze instead. Yes the hotel is cheap but not that cheap to expect no sleep, and a moldy bathroom, can't have heating on and curtains shut at same time. I've read reviews from 2/3 years ago saying issues will be fixed but all these years later clearly nothing has changed. The hotel has clearly been given up on fawlty towers would be a safer bet to stay at than this place, maybe that's why there's no staff around they know all they will do is deal with endless complaints. Will never return couldn't pay me enough. less
Broughton P, Manager at Best Western Milton Keynes Hotel, responded to this review
On behalf of all staff and Management may we offer our sincere apologies for your very disappointing stay. I have looked at your booking and you are absolutely correct in saying there was disruption from other guests and if I am correct they were in the room next to you.
Again many apologies from us all