Best Western Mill River Manor

I enjoyed the hotel, they had a nice staff, location and outdoor pool , also close to lots of places to eat. the only issue I had was with the night time security guard who yelled at me for smoking in the wrong section--even thought the smoking area isn't identified with any signs, I work nights about 14 hours a day so it was about 2 am and he was very rude and very loud about it when a simple could you move to the area about 20 ft to your left would have been fine. less

We had a great stay. Good value for the money. Staff was excellent. Clean. They had everything we needed. The only thing I wasn’t crazy about was the overall breakfast quality but it did help get everyone on the move in the morning. We really loved the pool too. Great for winding down after a long day of sight seeing. less

We chose this hotel because of the location and the "Certificate of Excellence" given by Trip Advisor, which I will NEVER trust again! Check in was pleasant and fine. Property looks ok from the outside though it seemed there might be section 8 housing there. We were offered a choice of floor, so I picked the 5th. The room was NOTHING like I expected. First of all, this is a motel, not a hotel. The room had an overpowering stench of stale smoke and deodorizer. I spent the first 20 minutes searching for bed bugs, which I didn't find, however, I just could not feel comfortable. The room was old and in desperate need of a makeover. The noise from the outside sounded like the people were in our room, and then a knock at the door... a person who I would describe as homeless and either intoxicated or on drugs looking for someone he had lost. That was the last straw. I went online and booked another hotel... oh, the Wifi was good. Terrible property. TRIP ADVISOR, you need to screen these reviews. There is NO WAY this place should be awarded your "Certificate of Excellence". Shame on you! less

This location is great.Train is located right behind the hotel. Breakfast is included and very good. The staff is very friendly. Linda and Kayla were very helpful with directions. I definitely recommend this hotel. less

The location is very good. It is near the Long Island railroad station with access to New York City. Location is near restaurants. Room ok. Breakfast included and is in a coffee shop attached to hotel. Parking lot is near the railroad station and is inadequate. less