Best Western Mill River Manor

This is my go to hotel on long island. It's agreat value the heater is powerful, and the location is perfect close to many bars and restaurants, transport to the city the beach the mall right outside the hotel doors. Breakfast buffet that is probably the best in any hotel I've stayed at. less

Stellar customer service goes a long way when you are traveling in a foreign area and not familiar with where you are. Arriving to the hotel was a breeze and the service at check in was top notch, Breakfast was hot and the chef was constantly replenishing and getting things for guests. This hotel is a 5 Star to me and should be a plus/premier BW in my opinion. Would definitely stay again. less

We've been staying at the Mill River Manor off and on for ten years while visiting relatives in Rockville Centre. It's always needed a little work on some of the rooms and the hotel is in the middle of a renovation now. But it's unobtrusive and the renovated rooms are simply terrific for the price this close to downtown Rockville Centre. Don't forget to ask for one of the new rooms. less

The hotel was clean and accommodating. The check in clerk was nice and I was checked in a timely manner. There were renovations going on, and I would have liked to have known a head of time as you could really hear the banging and stuff.. but overall it did not ruin my experience. The hotel is just steps away from bars and restaurants. Hotel breakfast was typical.. eggs, waffles, sausage, fruit, oatmeal, cereal. The staff kept the breakfast area clean and replenished. Overall a great experience and you can't beat the location. less

I choose this hotel due to its location from where I was traveling to. I personally made the mistake of not looking at all of the pictures posted because if I had saw the outside and knew that it is a motel, I would not have booked it. With a daughter in a wheelchair it is not convenient to have to go outside to go to breakfast especially in the winter so we did not utilize the continental breakfast. The door was extremely heavy and if a disabled person was by themselves they would have a hard time trying to get into their room. It was hard for her to get to the bath room without my assistance. The floor to the bathroom was not level so I had to tilt and lift her wheelchair each time she had to use the bathroom. The shower head was not the type that moved up and down so she could not really use it because she doesn’t like the water running on top of her. Also I had to place towels in front of the door due to the draft of cold air coming in. Since we flew in and rented a car to get around, we stayed here as apposed to trying to find another hotel for the two days. This room might be satisfactory for someone else as long as they are not wheelchair bound. less