Best Western Mill River Manor

173 Sunrise Highway, Rockville Centre, New York, 11570-4705, United States
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Best Western Mill River Manor

Discover this full-service Rockville Centre, New York hotel providing convenient access to the Belmont Racetrack, the Cradle of Aviation and Hofstra University.

Situated on Long Island, just a few minutes from Manhattan, the Best Western Mi
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Mill River Manor

Traveller Overview:
4.0 Rating: 815 reviews
Excellent 49%
Very Good 24%
Average 14%
Poor 5%
Terrible 5%
Rating

stevennX6589YB, wrote review 17/03/2020

Amazing deals, best hotel

This is my go to hotel on long island. It's agreat value the heater is powerful, and the location is perfect close to many bars and restaurants, transport to the city the beach the mall right outside ... more

Rating

Quest820940, wrote review 06/03/2020

Stellar Check in

Stellar customer service goes a long way when you are traveling in a foreign area and not familiar with where you are. Arriving to the hotel was a breeze and the service at check in was top notch, Bre... more

Owner Response
Andrew3166, General Manager at Best Western Mill River Manor, responded to this review
Thank you so much for this amazing review. We are so happy to see everything that you enjoyed during your stay. Pleasing our guests is our number one priority. We just want our guests to always have the best experience possible. I hope we see you again soon and if I can do anything please let me know.
Rating

David B, wrote review 28/02/2020

Worth a Visit

We've been staying at the Mill River Manor off and on for ten years while visiting relatives in Rockville Centre. It's always needed a little work on some of the rooms and the hotel is in the middle o... more

Owner Response
Andrew3166, General Manager at Best Western Mill River Manor, responded to this review
Thank you so much for taking the time to review our Hotel. We are glad that you enjoyed the newly renovated rooms. We do our best to not disturb our guests while the work is going on. We also love to see that our guests continue to come back after first staying 10 years ago. We look forward to seeing you for at least another 10 years. Have a great day.
Rating

Sherpa61893642733, wrote review 24/02/2020

Perfect Location for nightlife

The hotel was clean and accommodating. The check in clerk was nice and I was checked in a timely manner. There were renovations going on, and I would have liked to have known a head of time as you cou... more

Owner Response
Andrew3166, General Manager at Best Western Mill River Manor, responded to this review
We really appreciate you taking the time to review our property. I am very sorry about the issues you experienced during renovations. I am glad to see that you still enjoyed your stay at our property and that the staff left a positive impression on you. We hope to see you again soon and if I can do anything to help you out regarding this stay or a future one please feel free to reach out to me.
Rating

Cherie J, wrote review 21/02/2020

Not really accessible for a physically disabled person, although it was reserved as an accessible room

I choose this hotel due to its location from where I was traveling to. I personally made the mistake of not looking at all of the pictures posted because if I had saw the outside and knew that it is a... more

Owner Response
Andrew3166, General Manager at Best Western Mill River Manor, responded to this review
I want to be the first to say that I am extremely sorry for issues you had while you stayed at our Hotel. I never want to see a guest leave our hotel unhappy. If you want to speak further about this please feel free to reach out to me at the Hotel. I am sorry again and please have a great day.