Best Western Mill River Manor

I usually never write reviews but I felt compelled this time because of the tremendous disappointment we experienced for an overnight stay while traveling to visit family. The first room we were given was very dated. I could forgive this but in addition to the worn out furnishings, the room was dirty, had a strong musty odor, visible mold on the ceiling, visible mildew on the AC vents and flies. I am not a fan of rooms where the entry door opens to an open walkway balcony where anyone can access it from the outside. Security is a concern! The second room we were given was also date but at least it was clean and didn’t have an odor. However the rattling noise from the air conditioner made it difficult to sleep. The hotels also located on a main thoroughfare where many times during the night you can hear sirens blaring. There were also a number of single young men wandering around the balcony walkway at night which added to my security concerns. I selected this hotel on the basis of the TripAdvisor rating which I found to be wildly in accurate and misleading. I would’ve rather spent more money to stay at a neighboring hotel that is known to be highly secure, newer, clean, but with “rude service” less

You cannot beat this hotel for location and convenience. The place is nestled among pubs a restaurants just feet away. The price is low. The help is excellent. My room was clean and the bed comfortable. So convenient to just park and hit the stairs or elevator without the long lug of an enclosed hotel with a giant parking lot….or worse no parking or easy access to your car. I find this hotel to be perfectly located near the railroad and highway which gives yiu access to the whole NY and Long Island area. less

I needed a place to rest my head over the 9/11 anniversary. I didn’t need to break the bank, and with 88 restaurants/pubs within walking distance I knew food…and more importantly beer was not in short supply. I also needed to be within walking to the train. I needed highway access to be able to zip to various ceremonies and remembrances. Linda and the crew run a great hotel. You cannot beat this value with so many amenities near by. The room has been freshly renovated and the AC was so cold I needed to run it a little lower. This Best Western has never come up short. What a fantastic place to say at such a great low price. less

My friend and I had a fantastic stay at this hotel this past weekend. The proximity to the LIRR, restaurants, bars, and beach were all fantastic. Customer service was great both by phone and in person. The modern decor of my room exceeded my expectations. less

This Best Western in Rockville Centre has become seedy, noisy and we felt unsafe staying there, called the Hampton Inn down the block but they had no available rooms so we had no chose but to stay was not told at check in that power outage was scheduled at 3:30 am to 6:30 am on 90 humid night we had no lights, A/C no windows to open and the phone in the room did not work. We left at 6am will neve use this hotel again less