Great late check in and breakfast staff!
12/01/2019 C4551UUkevinl, Missouri
First off, our check in was great. We checked in very late (almost 1 am) and the front desk attendant (Cara) almost immediately dropped her evening duties to help our family of five. Cara recognized ... more
First off, our check in was great. We checked in very late (almost 1 am) and the front desk attendant (Cara) almost immediately dropped her evening duties to help our family of five. Cara recognized that we were tired and ready to go to bed. And she made it quick and pleasant —which I think is just as important and knowing when to have a great conversation, and when to make it quick.
Our breakfast food was good. But the two lovely ladies, Earline and Sandra made it GREAT. The experience for my children and me was very relaxing and those two ladies worked endlessly making sure the food was stocked, the place was clean and people were happy. And they did a great job.
I really hope this review gets to those three ladies, because they certainly deserve it! As I’m sure there’s many other workers that make it all possible.
Thank you Best Western and your staff. less
Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.