Best Western Marseille Bourse Vieux Port

16, Cours Belsunce, Marseille, 13001, France
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Best Western Marseille Bourse Vieux Port

Ideally located in the historic center of Marseille, between the Vieux Port, la Canebiere and the Saint-Charles station, the Best Western Hotel Marseille Bourse Vieux Port enjoys a privileged location in Marseille, in the heart of a pedestrian area. show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Marseille Bourse Vieux Port

Traveller Overview:
4.0 Rating: 577 reviews
Excellent 28%
Very Good 42%
Average 18%
Poor 6%
Terrible 4%
Rating

MyOldDogSays, wrote review 30/11/2019

Grumpy Night Manager award 1969-2019

Best Westerns are great except for this one. The elevator was efficient and the odeur of dead rodent was partially masked by air freshener. The food was edible even though the bowl of yogurt was le... more

Owner Response
MarleneBouland13, Responsable relations clients at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review
Hello Thank you for taking the time to share your personal experience. Please accept, our sincerest apologies for all these inconveniences during your stay. We have taken note of each of your comments. Be sure we shared your feedback with our entire team to prevent such mistakes from happening again. Your opinion is important for us so do not hesitate to contact us directly at bonjour@hotel-marseille-vieux-port.fr. Sincerely, Maxime STAMBOULIDES - Executive Assistant
Rating

Travel820054, wrote review 10/08/2019

A large dark room on a perfect location

· The location is perfect. The room and the bathroom are very large. The coffee and tea are free of charge. · There is no fridge. The room is too dark. At arrival they asked us to pay three nights i... more

Owner Response
MarleneBouland13, Responsable relations clients at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review
Dear Guest, Thank you for taking the time to leave an opinion on your last stay. I am sorry to read your comment that reflects an experience below your expectations. We apologize for this succession of human errors. We take your remarks into consideration. I hope we will have the pleasure of seeing you again soon. Maxime STAMBOULIDES - Executive Assistant
Rating

jmcnd, wrote review 21/07/2019

Lovely cheerful breakfast area.

The hotel was very nice, we liked our room and the bed was comfortable. We were on a multi city trip that included Paris and Rome and this was the loudest in terms of street noise but I also think Ma... more

Owner Response
MarleneBouland13, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review
Bonjour Jmcnd, Thank you very much for your complimentary testimonial and sharing your experience on tripadvisor. We are delighted to read that you were conquered by the universe of « Happy Culture » with happiness, and that it was even beyond your expectations. We want our guests to be delighted as soon as they arrive and throughout their stay: a successful bet! Looking forward to welcoming you back to us on your next visit to Best Western Hotel Marseille Bourse Vieux Port by HappyCulture. Very warmly, Marlène Bouland
Rating

DalilitaV, wrote review 20/06/2019

Good location and friendly staff

This hotel is perfectly located in the middle of Marseille. Close to the Vieux Port, and the train station. The personnel is friendly and the breakfast is generous and French. The only bad thing I fo... more

Owner Response
MarleneBouland13, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review
Bonjour Dalilita, Thank you for taking the time to share your review on Tripadvisor. We are glad that you liked our services and staff. We look forward to welcoming you once again and assure you of our best attention and services at all times. Marlène Bouland,
Rating

Wanderer53271921619, wrote review 14/06/2019

Great service!

The kindness of the staff of this hotel is very remarkable. Truly love the style and vibe of the hotel. It's relatively a small city hotel and the rooms are quite small as well. But everything is so w... more

Owner Response
MarleneBouland13, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review
Bonjour, Thank you very much for your complimentary testimonial and sharing your experience on tripadvisor. Very warmly, Marlène Bouland