Very good dining experience very hot room.
29/06/2015 Greengrass59, Harrogate, United Kingdom
After a hard day on the road I arrived at the hotel late afternoon in warm sunshine. Check in was a little slow, no one at the desk but was eventually seen to and made my way through a pleasant recept... more
After a hard day on the road I arrived at the hotel late afternoon in warm sunshine. Check in was a little slow, no one at the desk but was eventually seen to and made my way through a pleasant reception area along nicely furnished corridors to my room. I had booked an executive as these come with air/con. The room was immaculately clean with ample and accessible plug points for lap top and phone etc and a reasonable sized work space.
Bar service was again a similar experience to check in a little slow.
Dinner however was fabulous. whoever was in the kitchen on 24th June my hat is truly off to you and your team, excellent.
A smoked salmon starter beautifully presented and lamb nicely pink for mains.
I then returned to my room to discover the sunshine had raised the room temperature to a gazzilion degrees only to find the air-conditioning was not working. I tried reception, twice before eventually talking to somebody who said they were in the kitchen?? and could not see to me at the moment but would send somebody around later. Later never came and I spent a very uncomfortably hot night.
The receptionist did however discount the room back to standard rate but I thought a further gesture should have been forth coming but I'm not going to start bartering at a hotel reception desk. I did explain I had booked a executive room having read other comments on here had reported stuffy hot rooms. What evs.
Overall hard working and polite team but not enough of them and as stated fab food.
One other general observation. The dining room should introduce a minimum dress code for dinner. Despite my lovely meal and service I was sat opposite a group some of which were in dirty jogging bottoms some in what looked like swimming shorts and flip flops. Now I'm not for a second thinking of jacket and tie but some people do need to recognise they're not sat in their own front rooms troughing on a takeaway. less