I read the reviews for this hotel after I booked, should have read first. They were not brilliant so I expected the worst. The hotel was conveniently situated a short walk from the station which was good for me as a difficult traveller. We were greeted by a friendly smile and welcome at the reception desk and was given a choice of rooms, I chose one on the ground floor due to health constraints. They swiped my card in case I chose to order room service or had anything charged to the room which I was a bit uncomfortable with as I do not online bank. (refunded at the end of stay if no charges made).
The room was basic, tea and coffee faciliies, bath with shower and a double and single bed. The bathroom really could do with upgrading, the sink area was pretty with a marble top, the sink was odd as the water ran out independently, the toilet seat was chipped and the basin would have benefited from a touch of bleach and a flush, the grouting around the bath was cracked and there was a crack in the bath by the drain hole. The curtain in the room was rather dusty and there was a stain on the carpet. On the whole my friend and I had a good night's sleep. My bed was firmer than hers which I appreciated.
Breakfast was ok, a range of cereals and cooked breakfasts. We went to find out about spa treatments, the young lady was not very sure about prices and had to look them up, I think they are more suited to doing hair. The gym was empty when we went to look, machines and classes on offer, families with small children in the pool. The sauna and steam room were small, I think I would have become claustrophobic in there. As the weather wasn't good I decided to give it a miss as it wasn't actually situated in the hotel. We didn't eat in the restaurant but chose to eat out nearby.
Overall it wasn't bad but I really have tried better. I probably wouldn't stay there again as I do prefer city centre locations eventhough they are often noisy. less