Would not stay here again
18/11/2018 157FMike, Owasso, Oklahoma
We were looking for a reasonably priced place to stay that was close to the Choctaw Casino, we had stayed at Best Western hotels in the past and figured this one would be a good choice. The prices was... more
We were looking for a reasonably priced place to stay that was close to the Choctaw Casino, we had stayed at Best Western hotels in the past and figured this one would be a good choice. The prices was reasonable but we did have a few issues.
1. We are an elderly couple and were placed on the second floor, normally this would not be an issue but this location does not have an elevator so were had to carry our bags up a flight of stairs.
2. Shuttle service to the Casino is available however the other area hotels share this service so you may be on the shuttle for a while while it makes its rounds.
3. The carpet in our room was disgustingly filthy and grungy, our feet left black dirty prints in the shower.
We would not stay here again or recommend this location to anyone. less
BrendaWellsGM, General Manager at Best Western Markita Inn, responded to this review
I'm glad we were able to communicate about the issues you had while staying with us. As I mentioned, the shampooers have already taken care of the carpet in the room you were assigned. We have professionals come in quarterly to shampoo all carpets and your visit came just before they were to be here. I'm so sorry we may not get another opportunity to provide you with an excellent experience. We hope you can forgive us and know we would love to have you back. Thanks for your understanding. I'm glad the rest of the room was very clean for you, and wish you safe travels over the holidays and the coming year.