Best Western Market Center

It’s a BW so you know what to expect, arrived early and allowed me my room, the bed was big and comfortable the room was clean and breakfast was plentiful ,, best Wi-Fi I’ve had on my travels across Texas would recommend less

Nice hotel to stay in a great location. Enjoy our stay there Breakfast is good. Friendly staff. Room was nice and clean.Also, Compared to the rates of some nearby properties, the rates here were a great value. less

This hotel is convenient and I stay here often on business. The staff is friendly and accommodating, the rooms are comfortable (albeit with TINY bathrooms), parking is plentiful and the breakfast is great. However, perhaps because it is Texas, this hotel does not follow any policies to save the environment at all. There is no recycling, the front desk hands out cases of bottled water to guests rather than have a water dispenser in the lobby (there is one that is part of the juice machine at breakfast but is turned off after) and the hotel does not offer the Go Green Best Western rewards program where you earn points for foregoing housekeeping services. Furthermore, they have signs in every bathroom indicating that if you wish to save water you should leave your towel on the rack and place towels to be laundered on the floor. But the hotel collects ALL wet towels daily (separate from housekeeping) whether you place the towel on a rack or not. When I asked the manager about this he said that people complain that their towels are wet when they return in the afternoon. I asked why have signs in the bathrooms if you're just going to collect towels anyway and he just smiled and shrugged. This hotel should consider opting in to the Go Green Rewards initiative, following the towel on the rack vs. towel on the floor policy and adding a water dispenser rather than handing out bottle after bottle of water to guests. less

Not Recommended For Any One To Stay, Staff Has No Feelings When It Comes To The Customers, AC Was Poor, Room Never Cooled Even When Maintenance Man Came And Supposedly Fixed IT, IF You call IT That, He Turned IT Down To 60 And Said IT Was Alright Now And IT Still Never Worked and I Called The Front Desk Again And The Guy Comes With This Temperature Gun And Tells Me It Reads Cool AND I Tells HIM Does He See How Hot The Room IS And HE SAID IT IS WHAT IT IS. What AN Answer To Give A GUEST, AND NO RESPONSE ON THE SMELL. less

My husband and I checked into the Best Western at Market Center for the night. When we arrived, the hotel wasn't anything like the pictures. The pictures we saw were cropped to where you could only see the good side. Not only was there hair in the bed, there was hair on the walls in the bathroom as well. To top everything off, our air did not work. We were burning up. The man up front told us to come get a fan. He ended up coming back with my husband to see for himself. He agreed it was hot. He put it on 60 and told us it should cool off. It NEVER did. We couldn't change rooms because they were sold out due to a convention in town that weekend. The next morning, I told the manager. He told us he was sorry but did not offer to help out because we went through hotels.com. After calling hotels.com later in the day, they called Best Western and were able to get back $20 of our money. That was all! The room should have been free for the night we had. We will never stay there again! less