Great backup when our other BW was booked
We have stayed in the BW Hammondsport when we visited the Finger Lakes in the past but the winos had the place booked this time. We found the BW in Hornell to be a great second choice. The staff was... more
We have stayed in the BW Hammondsport when we visited the Finger Lakes in the past but the winos had the place booked this time. We found the BW in Hornell to be a great second choice. The staff was so friendly as we arrived very late at night. Our room was spotless and we had extra toiletries and plenty of fluffy towels and hot water. The room was quiet even though there was construction nearby. Our room was equipped with a refrigerator with small freezer and microwave. There were plenty of plugs bedside and on the desk for electronics and the wifi worked fine. This was also a convenient location if you forgot to pack something with a Walmart and Wegmans nearby. Darlene and Laurie at the front desk took care of crediting my gift cards in the morning and they gave us a few breakfast choices to eat in the breakfast room. They were serving a kids pancake meal, a cold "to go" bag or a hot "to go" bag with a microwaveable breakfast sandwich in it that was pretty good. Hornell BW was a great surprise. The staff were pleasant and professional and the town was safe and close to a lot of attractions. less
Tabitha Martin, General Manager at Best Western Maple City Inn, responded to this review
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us. It is our goal to make every guest feel welcome and at home with us. It is wonderful to see that the staff was able to help you with your gift cards as well as the breakfast. It is our hope that you will stay with us again in the future.