Best Western Maple City Inn

1 Canisteo Square, Hornell, New York, 14843-1954, United States
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Best Western Maple City Inn

Best Western Maple City Inn features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & S show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1 Canisteo Square, Hornell, New York, 14843-1954, United States

Reviews of Best Western Maple City Inn

Traveller Overview:
4.5 Rating: 176 reviews
Excellent 55%
Very Good 28%
Average 9%
Poor 2%
Terrible 3%
Rating

Howieb0615, wrote review 01/08/2021

Very convenient

Great place to stay in Hornell. It is Close to everything in the city. The staff is great. Glad to see that breakfast is back. The Only issue i had at this hotel was availability. It is the best hote... more

Owner Response
Tabitha Martin, General Manager at Best Western Maple City Inn, responded to this review
Thank you for taking the time to leave a response. I am very happy to see that you enjoyed your stay with us. I am sorry for the availability issue, we have gotten very busy and booking early is suggested. We look forward to seeing you again if you are in the area.
Rating

lisamU2860PV, wrote review 16/07/2021

Best hotel in the area

This hotel was recently updated and is beautifully maintained. Rooms were very clean. Staff were friendly and helpful. The pool is nice. Hot breakfast was very tasty. Excellent option for family or bu... more

Owner Response
Tabitha Martin, General Manager at Best Western Maple City Inn, responded to this review
Thank you for taking the time to leave us a review. We take great pride in giving our guests a wonderful experience here. We hope that you will stay with us again if you are in the area.
Rating

Katherine M, wrote review 12/06/2021

Great backup when our other BW was booked

We have stayed in the BW Hammondsport when we visited the Finger Lakes in the past but the winos had the place booked this time. We found the BW in Hornell to be a great second choice. The staff was... more

Owner Response
Tabitha Martin, General Manager at Best Western Maple City Inn, responded to this review
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us. It is our goal to make every guest feel welcome and at home with us. It is wonderful to see that the staff was able to help you with your gift cards as well as the breakfast. It is our hope that you will stay with us again in the future.
Rating

Frank H, wrote review 21/03/2021

very attentive to needs

Was pleased with service and amenitys at this location. Minor repairs in rooms need attention. Even with major construction in rear of building, I was comfortable. The neighboring train tracks was a ... more

Owner Response
Kelly Kline, General Manager at Best Western Maple City Inn, responded to this review
Thank you for the Great Review, I do apologize for the the train unfortunately it is beyond our control but on a good note we do have earplugs that we offer.
Rating

lovetotravel649, wrote review 06/03/2021

Great Hotel

I have stayed at this hotel many times. It is convenient to a family camp that is a few miles away from Hornell. The staff takes good care of the guests. They have worked hard during Covid to make ... more

Owner Response
Kelly Kline, General Manager at Best Western Maple City Inn, responded to this review
Thank you so much for the Great Review, wwe truly try and make every guest feel at home , we hope to see you again sometime soon