Best Western Manor Hotel & Suites

Hever Court Road, Singlewell, Gravesend, Kent, DA12 5UQ, England
based on 328 reviews Trip Advisor Logo
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Room & Rates

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Best Western Manor Hotel & Suites

Best Western Manor Hotel.

Get away from it all in Gravesend (Ebbsfleet).

The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. It's excellent location, close to Ebbsfleet International Station, makes the hote
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Please note the restaurant is closed every Sunday evening
Please note that you will be required to provide a Credit/Debit Card on arrival. When booking one of our Apartment Suites you will be required to provide a minimum of £100.00 security deposit via Credit/Debit Card on arrival.
Bars, Free WIFI, Restaurants, No Lift
There is free parking available onsite.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

Restaurants & Bars

Our Head Chef has been here serving quality food for 12 years, along with a team of chefs that have been trained to meet not only customers' high standards, but our own too.

Chef Wayne Hall
  • Manor Restaurant
  • COA Bar

Dining and bars

Manor Restaurant

Try our Manor Roast Restaurant with a choice of freshly prepared dishes and 'Roast of the Day', it's a great dining experience at competitive prices.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:00 - 20:45
Weekend times may vary

COA Bar

This busy yet informal bar is popular with locals watching sports, business folks surfing the internet with free WiFi, and guests who simply want to enjoy our great bar menu in a friendly atmosphere.

Opening hours
11.00-23.00
Weekend times may vary

Meetings & Events

Wherever they are travelling from, your guests or delegates will find our hotel easy to get to. However, with so much to enjoy here, leaving may be a little more difficult!

  • Singlewell Suite

For any enquiries please contact events on 0844 387 62 40

Wherever they are travelling from, your guests or delegates will find our hotel easy to get to. However, with so much to enjoy here, leaving may be a little more difficult!

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape

Singlewell Suite

Our Singlewell suite is located on the ground floor adjacent to the lounge and is ideal for meetings, air-condtioned, with natural day light and free wi-fi fitted with a 60 inch smart TV for use as a visual aid.

Room Theatre Classroom U-Shape Boardroom Banquet
Manor 2 60 40 25 30 0
Manor 3 60 25 25 30 0
Singlewell Suite 30 25 16 24 0
Manor Complete 120 60 60 45 0
Cobham Suite 30 25 16 24 40

Reviews of Best Western Manor Hotel & Suites

Traveller Overview:
4.0 Rating: 328 reviews
Excellent 46%
Very Good 32%
Average 14%
Poor 3%
Terrible 2%
Rating

1808molly, wrote review 13/03/2020

Great service

Our room was a good size and lovely and clean. Bathroom could do with updating, especially to get rid of shower curtain but nonetheless it was clean. Staff could not have been more helpful and certain... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Thank you for taking the time to give us your feedback, I would firstly like to thank you for your kind comments about the staff at the hotel & our choices at Breakfast time. We are currently still undergoing renovations in our bedrooms & lounge area and hope the next phase will be finished within the next few weeks. We hope to welcome you back to the hotel again soon.
Rating

Mapledown, wrote review 05/03/2020

Great

Stayed here last year and then they did not have a restaurant to eat in the evening but they have now redesigned the reception area and now includes a bar. Despite the double doors leading in the rec... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Good Morning, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 01474 353100. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

c4reyN, wrote review 04/03/2020

awful customer service

I went in for a meeting, went through the double doors, a man checking into the hotel on right, i went to the nearest person to ask where to go. three other members of staff behind the bar, one of whi... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Good Afternoon, Thank you for taking the time to complete our online survey. All our guest comments are important to us and we try to use them the best can to improve our service. On behalf of our team i would like to apologize for not exceeding your expectations. We are taking all measures to help prevention of the Coronaviris at our hotel. Kind Regards The Manor Hotel
Rating

797tracy, wrote review 31/01/2020

Excellent hotel

We were staying at the hotel to attend a funeral & the staff made our stay a little bit easier due to their kindness & lovely gestures. The hotel itself was amazing, was very tempted to stay another n... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Good Morning Tracy, Thank you for taking the time to complete our online survey. We take all feedback very seriously as we use this to help improve our hotel for our guests. Thank you for your kind words about our staff. Kind Regards
Rating

Matt H, wrote review 28/01/2020

Helpful and friendly staff creat an amazing welcoming atmosphere

All the staff at this hotel are brilliant, but the management and staff went above and beyond to ensure that the conference I had staying at this hotel were comfortable, looked after and happy. We wer... more

Owner Response
NickWilde24, Manager at Best Western Manor Hotel, responded to this review
Thank you Matt for your very positive feedback! Your kind comments regarding the staff will be shared and very much appreciated. It's great to hear that you like our refurbishment of our front of house; this work is currently ongoing and will be spectacular once fully completed! Thank you for choosing to stay with us and we look forward to welcoming you back in the future.