Try to get a Best Western Award Member!
24/04/2017 azhariharris, Bandung, Indonesia
Recently, I used to stay in Jakarta and noticed there's a promo for BW Member. Rp.300k/night with maximum stay 2 night only. But it was really cheap with the whole facilities. The promo price is only ... more
Recently, I used to stay in Jakarta and noticed there's a promo for BW Member. Rp.300k/night with maximum stay 2 night only. But it was really cheap with the whole facilities. The promo price is only until 30 June 2017 (If I wasn't mistaken).
For the facilities
Room: Clean, fast wifi connection (I used to update my whole apps in my iPhone), but elevator access to the room is really long to wait. It took 5-10 minutes to wait the elevator. But overall the room is good.
Breakfast: I have been 1 week and the breakfast quite good. It's fine.
Pool and Gym: The pool is quite long and clean. But the view from the pool was covered by a wall. The Gym was very terrible, I felt like in the sauna without entering the sauna room. The air conditioner was bad. There is no barbel/chest press in the gym. and no barbel too. (I'm quite concern about the Gym). And no one stay in the gym for asking a towel or a glass for water dispenser. Even in the pool I was confused while the rule in the pool we cant take room's towel but there is no guard in the pool to ask a towel.
View: I once get the sea view and that was fantastic. less
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Mr Azhari,
Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence
We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta.
And We deeply apologize too for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better.
Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests.
We would love to host you again and we will ensure your stay are just as memorable the second time. I look forward to welcoming you back to our hotel.
BEST WESTERN Mangga Dua Hotel and Residence