Not State of the Art Hotel but it was Quiet
18/05/2018 B2493DYkathyl, Concord, New Hampshire
I know Best Western has rebranded itself but it needs to update it's rooms to go along with the rebrand. My room had a microwave, fridge, and coffee pot, but the fridge was so loud I had to shut it o... more
I know Best Western has rebranded itself but it needs to update it's rooms to go along with the rebrand. My room had a microwave, fridge, and coffee pot, but the fridge was so loud I had to shut it off to sleep. The bed was very comfortable and the heating/vend system was fairly quiet. But plugs for electronic devises in the room were hard to come by and some of the outlets were so old they wouldn't hold my power cords. The bedside clock was not correct and was flashing the wrong time. There are some signs I used to judge a hotel, as to its cheapest and/or safety. If the hangers are theft proof (which I detest since I think to hang my clothes in the bathroom to steam when I shower and avoid using the ironing board, which was not possible here), if the iron is locked to the ironing board, if they have pumps in the shower for shampoo, conditioner and body wash (instead of small bottles. Unless you give me a luffa, don't give me liquid soap, if the fan automatically turns on with the bathroom light and if the towels are small and look like they've been washed hundreds of times. The breakfast room is fairly small but I was able to find a seat each morning. Nothing special on the breakfast menu. less
daxa P, Manager at Best Western Manassas, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.