Fitted the bill just fine.
03/05/2016 Fiona W, Lincolnshire
The Maitrise Suites are hidden in Ealing, but what a little find. There is a car park around the back (over-looking magistrate's court and fully covered by CCTV so felt pretty secure) which they char... more
The Maitrise Suites are hidden in Ealing, but what a little find. There is a car park around the back (over-looking magistrate's court and fully covered by CCTV so felt pretty secure) which they charge £20 for, for the duration of your stay - good value I thought.
The apartments themselves are lovely. Very spacious. The two bed apartment has a single bed in one room, a double bed in another and a double pull out bed settee in the lounge. Kitchen is really well-equipped with microwave, cooker, utensils, even a washing machine.
Downside to the apartment - the lounge had a little balcony off to the side, and double windows over-looking the car park; neither door could be opened as they needed a key and the staff would not let us have one - this is a real shame as it would have been lovely to sit on the balcony and also to let some air into the lounge area. One of our group slept in the lounge and had the smell of food in there all night with her (not nice). Only a very tiny window in there, so it's not great.
When we got there, the cleaners were still in the room at 2.45 pm, which was a bit of a pain, having been told we could be in from 2.00 pm.
The bathroom was lovely, big bath, shower, even a wet room area.
Staff were mixed - some were lovely, others a bit grumpy and one was none-existent. I waited 10 minutes for him to come back to his desk on leaving as I wanted to add my points to my card - but he was nowhere to be found.
We stayed and went into Twickenham (£22 by cab) - the next morning we had a lovely walk around the small park opposite; and into town.
Overall, I'd stay there again. It's reasonably priced for 4 of you and a little out of town. It was comfortable and clean and if they'd let you open the windows it would be even nicer (especially since they advertise it as having a balcony!). less
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review
Thank you for sharing your review following your recent visit to The Best Western Maitrise Suites.
It is wonderful to read that you enjoyed the location of the hotel.
We are so pleased you felt at home, that's what we aim for and I look forward to welcoming you back in the near future.
Regards, Moin Uddin, Hotel Manager