First things first - Location: The hotel is right next to the subway (restaurant) on the high road, which makes it convenient if you need to be close to everything. The down side is that you can easily miss the hotel as it doesn't have any real distinguishing features like light up signs or anything, so be on the look out, especially if you are driving. The hotel offers no parking so if you are driving you will have to find unrestricted parking, but beware, there are very active and efficient parking wardens about. Within easy distance to an Iceland (supermarket) as well as Waitrose within walking distance, it's situated well.
Busses and public transport are right outside and the station is a mere 10-15 minutes away (depending on how fat you walk) plenty of food shops and those who love shopping, there is something for everyone.
Staff- staff are friendly and professional with a ready smile and genuine warmth. I was told at check in, about the £50 deposit you have to pay which is refunded immediately if paid by cash once you check out. They are very informative and will answer any questions quickly.
The apartment - As I'm typing, I'm resting in the leather couch, my living room is clean and tidy. Very modern in design and I'm still shocked with how much space I'm in. Some of the lights don't work in the room, but it hardly matters as there are so many lights that it doesn't really effect anything. The sofa isn't the best quality as if you sit in a wrong place your body will hit wood or some type of frame work and it could be painful.
The bedroom is one of the biggest I have seen, with plenty of wardrobe space and more than enough space to store belongings. Tastefully decorated and clean. The bed is super light and just brushing past it can move it, the mattress definitely needs changing as it's the old spring mattresses which let down the overall effect of modernity. If you are used to memory foam or firm mattresses like I am, you will notice the difference immediately. The bathroom is small and adequate for your needs has towels provided and a clean bath so no frills but very clean overall.
The kitchen is well equipped with microwave, fridge, washing machine etc everything you would really need.
I was shocked at how spacious it is, if you have a party and need to store food, this is a great place to do it. Cupboards and space galore. The apartment is quiet for the most part, strangely it's more noisy from about 5:30pm onwards than the rest of the day. The sounds of the bus engines, beeping horns, motorbikes etc does filter through but it is very so often and not constant at all. There are a few pigeons that perch on the window sills but they are outside so you don't need to worry about them getting in.
There is a breakfast menu but this is basic and not really worth the £8.95. Only the continental is accessed onsite, you have to go a few doors down to a nearby cafe to get a hot breakfast (full english) so it's not really worth the trouble in my estimation. I will order food and let it come to the room and that will be good enough for now.
There is no onsite restaurant so you have to go to the local shops and restaurants for food in general. Not an issue as hey happen to be next door and a few minutes away. No room service either though, which is something I do like when in a hotel.
For what I paid for this apartment (£50) a night, i am staying for 2 nights and I am getting more than my money's worth. I would definitely stay here again. If they change the mattresses to a better quality and put up some lighting on the outside of the hotel, then this hotel will be hard to beat, even with the lack of parking.
As I am solo, safety is a major concern and I feel safe at this hotel and all my needs are taken care of. I like this hotel a lot.
You can have guests in the apartments until 11:30pm then they have to leave, so this could be a great place to have little get together and pamper sessions on a budget.
Moin U, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review
Thank you very much for your wonderful feedback to The Best Western Maitrise Suites.
I am so pleased to hear that you enjoyed your stay with us and like our location as much as we do. I would like to thank you for praising our hotel and I am glad that the team took care of you and made you feel valued. I will certainly share your comments with them.
We look forward to welcoming you back on your next visit.
For any future booking please contact to our reservation team directly: firstname.lastname@example.org
General Manager,Best Western Maitrise Suites