Best Western Mainland Inn & Suites

10620 Emmett F Lowry Expressway, Texas City, Texas, 77591-2658, United States
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Best Western Mainland Inn & Suites

Welcome to the Best Western Mainland Inn & Suites! We are located only 10 minutes from Galveston Island and Cruise Terminal. If youre here for Space Center Houston, youre in luck because its minutes away from our hotel in Texas City. From Moody Garde show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
10620 Emmett F Lowry Expressway, Texas City, Texas, 77591-2658, United States

Reviews of Best Western Mainland Inn & Suites

Traveller Overview:
3.5 Rating: 233 reviews
Excellent 28%
Very Good 24%
Average 17%
Poor 17%
Terrible 11%
Rating

conneramber, wrote review 30/04/2021

Home away from home

Best for price the location the amenities could ask for better. Chelsea runs am amazing staff always helpful and never had any problems. I love the comfy beds the breakfast and hey who doesn't love t... more

Owner Response
Best Western Mainalnd Inn, General Manager at Best Western Mainland Inn & Suites, responded to this review
Thank You so much, Ms. Conner, we are happy that you are enjoying your stay with us, and that we can be a home away from home for you!! We are excited to hear that you are enjoying all of our great amenities that Best Western has to offer. We hope that you will continue to choose us for all of your hotel visits.
Rating

Y9819XUalexs, wrote review 02/03/2021

Keeping looking. I do not recommend this place

For starters, when I reached my room, the door was completely open. After checking the room, I called the front desk. I was told they were having problems with their keycard system. I checked the bat... more

Owner Response
Best Western Mainalnd Inn, General Manager at Best Western Mainland Inn & Suites, responded to this review
I'm sorry for all the problems during your stay. We work hard every day to improve our hotel for our guest, and will continue to do that and hope that you may reconsider staying with us again in the near future so we may make it up to you!
Rating

397karyn, wrote review 14/08/2020

a good place to stay

the outside was clean. the backdoor needs to be fixed because anyone off the street could just walk in. the lobby area was clean. the front desk person was kind and polite. the check in and check out ... more

Owner Response
Best Western Mainalnd Inn, General Manager at Best Western Mainland Inn & Suites, responded to this review
I'm so sorry about the issues that occurred during your stay with us. We will work very hard on these issues, and hope that you will return in the near future!
Rating

kassyherlacher, wrote review 09/06/2020

Last 4 rooms

so our of the last 4 rooms I got a room and so did my friends.. they were complaining about how their room had stuff on the floor like it wasnt clean .. and my room later I found out one of the beds s... more

Owner Response
Best Western M, General Manager at Best Western Mainland Inn & Suites, responded to this review
I am so sorry about your recent stay with us. We will work diligently to ix these issues. Please give us another shot to make it up to you and your family! We as Best Western Mainland Inn & Suites do not oblige by that standard as seen that night. We hope that you will come to visit us again in the near future!
Rating

r4ranch, wrote review 13/03/2020

Old and dirty

This hotel is in a prime location for cruise families headed to Galveston. Unfortunately this location has aged in its room status significantly. I was excited when we arrived as the outside looked mo... more

Owner Response
Best Western M, General Manager at Best Western Mainland Inn & Suites, responded to this review
I'm so sorry about your experience with us! We will work very hard on correcting these issues. I hope that one day in the future you will be willing to give us another shot.