Great Staff and quiet area
10/09/2018 Donald J, Inman, United States
When we first tried to locate the Magnolia Manor Best Western we almost passed by it. The area in which it is located seems to have gone thru a tough time keeping the area energized. The Best Western ... more
When we first tried to locate the Magnolia Manor Best Western we almost passed by it. The area in which it is located seems to have gone thru a tough time keeping the area energized. The Best Western (BW) looks like an abandoned building as you drive in and see the back/side of the building. However, once you moved around the corner you can see the BW is really there. The staff is what makes this BW work well. They are very friendly and seek to make your stay enjoyable and comfortable. Having stayed in a few hundred BWs over the years, this was only the 3rd time the staff called after we were settled in our room so they could verify if anything was needed or if they had any concerns. The room was comfortable, except for the bathroom. The toilet was placed at an angle and that makes it very difficult to sit on the throne without having your side become part of the sink top. Not sure why the angled the toilet as there was room to enter and exit the shower. In the morning we walked over for the breakfast and were delighted to see scrambled eggs, diced potatoes with peppers and sausage mixed in, biscuits and gravy. All of the food was prepared well and was very good. The juices were also very good (not overpowered with pulp or too watery). Overall one of the best breakfasts we've had at a BW or Fairfield Inn this trip (lasting 3 weeks). Don't be persuaded to move on to a more aesthetically pleasing hotel. Once you get past that you'll find one of the best BW staffs I've seen in quite some time. less
bwmagnoliamanor, Hotel Manager at Best Western Magnolia Manor, responded to this review
Greetings from the Best Western Magnolia Manor !!!
Thank you for sparing the time in posting such a wonderful review.
We are delighted that you had a memorable stay at our BW. Thank you for your gracious comments complimenting the hotel, the rooms, the food, our service and in particular the courtesy extended by the team. It gives me immense pleasure to share your positive feedback with my team.
We shall take your suggestions for improvement with due seriousness.
Thank you once again and we look forward to the pleasure of welcoming you back in the near future.