Best Western Luxury Inn

Due to business reasons, my wife and I needed to stay in Tracy several times between early September and mid October, 2020. We first tried Hilton/Hampton and Marriott, but were sorely disappointed. We then tried Best Western Tracy and wished we had started there instead. I'll list why we enjoyed BW Tracy so much. 1. The staff behaved professionally with various levels of friendliness, but all were friendly enough. 2. The building looked elegant and the room was large enough, clean, well arranged and comfortable. More importantly there were two chairs so both of us could sit at the same time (not so at one of the other establishments). 3. The price was the best of all the ones we stayed at by considerable amount. Also, BW didn't ding us with extras such as parking and reservation fees. At one of the other lodgings $20/night parking seems greedy and added to the already high cost. 4. The hot breakfast at BW was a very pleasant surprise, after getting muffins and water at the other places. It was a full breakfast with many choices brought by a server (no buffet). The tables and chairs were distanced or we could have taken the food to our room. Our stay at BW was not only enjoyable, despite the pandemic, but it was much more cost effective by almost a factor of two. less

clean, comfortable modern. quiet, operable windows, micro and fridge. large rooms. adequate breakfast. line staff very cheerful and thoughtful. But I am a healthcare worker who came up to work at the local hospital for a few days during the pandemic, I was coming in middle of corona virus pandemic and sprayed my room with water and bleach spray on high touch areas to protect my health, door handles, micro, light switch etc. . mgr complained after checkout and ++banned me from returning+++. Absolutely inexcusable during a pandemic to not expect a health worker staying in hotel to NOT disinfect. I have traveled to 50 countries and stayed in 100s of hotels. NEVER EVER been punished like this. I am a licensed medical professional. less

This hotel is exceptional! Very clean and quiet. It is an older hotel (the elevator is a bit small and in an odd place right in front of the desk), however everything worked and was really great. The hotel personnel were very flexible and were able to accommodate several of us who requested an early check-in. The staff were helpful and really went above and beyond to accommodate us when we returned from the wedding. This is a great hotel in a really good location that I will definitely stay at again! less

Angelica's service was outstanding. This is a pet friendly hotel but was not told. I had a problem with booking over the phone but was fixed at check out. Found small amount of pet hair in corner of the room. less

Great experience, we had a great stay with everyone being so helpful. The check in clerk helped us find our restaurant. The breakfast clerk helped us with all our needs and was helpful when we were leaving as well. less