Best Western Luxury Inn

811 Clover Road, Tracy, California, 95376-1704, United States
based on 181 reviews Trip Advisor Logo
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Best Western Luxury Inn

Welcome to Best Western Luxury Inn!

Hotels in Tracy welcome fans and players for sporting events at Tracy Sports Complex, but theres much more to do and see in this part of Northern California.

Our Tracy hotel delivers a great locat
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Luxury Inn

Traveller Overview:
4.0 Rating: 181 reviews
Excellent 33%
Very Good 35%
Average 16%
Poor 4%
Terrible 9%
Rating

catvee1, wrote review 16/05/2020

nice staff, punitive mgr

clean, comfortable modern. quiet, operable windows, micro and fridge. large rooms. adequate breakfast. line staff very cheerful and thoughtful. But I am a healthcare worker who came up to work at the ... more

Owner Response
Best Western T, Director of Operations at Best Western Luxury Inn, responded to this review
Dear Guest, We have been advised by Best Western to follow the guidance of CDC, and use industrial strength peroxide widely used in hospitals. As part of our ongoing commitment to keeping you safe and healthy during these challenging times, we have expanded on those industry-leading cleaning standards with the launch of the new We Care Program. Bleach and water can be harmful to other guests following your stay and also to our carpeting and furniture. Please refrain from using such products and allow the hotels to follow the guidance given by the CDC. Thank you Director of Operations
Rating

346donna, wrote review 13/01/2020

Stayed at this property while attending a weddng.

This hotel is exceptional! Very clean and quiet. It is an older hotel (the elevator is a bit small and in an odd place right in front of the desk), however everything worked and was really great. T... more

Rating

discokatqueen, wrote review 15/11/2019

Birthday Party in area

Angelica's service was outstanding. This is a pet friendly hotel but was not told. I had a problem with booking over the phone but was fixed at check out. Found small amount of pet hair in corner of t... more

Rating

elviramartinez8200, wrote review 22/10/2019

SOFTBALL STAY

Great experience, we had a great stay with everyone being so helpful. The check in clerk helped us find our restaurant. The breakfast clerk helped us with all our needs and was helpful when we were le... more

Rating

richardZ4839CR, wrote review 15/10/2019

All fingers point at me!!!!!

Our reservation date was incorrectly booked. Best Western ,Tracy Ca. their dispute resolution is we pay. Unfair, inequitable and definitely not customer service. Best Western Corporate has been notif... more

Owner Response
Best Western T, Front Office Manager at Best Western Luxury Inn, responded to this review
Dear Mr Orrin, You made two guaranteed room reservations with our front desk agent and was emailed two confirmations with the dates. Once you did not show for your rooms my front desk agent called to notify you of the charges. During the conversation you stated you received the emails confirmations, did not open them and forwarded to your wife's email. The check in confirmations for both reservations were also sent to you two days prior to arrival. Unfortunately, you did not call the hotel to make any changes to the dates or email back with a response. After a reservation is made our policy is to send out one confirmation email and a checkin email before arrival. Thank you Management