nice staff, punitive mgr
clean, comfortable modern. quiet, operable windows, micro and fridge. large rooms. adequate breakfast. line staff very cheerful and thoughtful. But I am a healthcare worker who came up to work at the ... more
clean, comfortable modern. quiet, operable windows, micro and fridge. large rooms. adequate breakfast. line staff very cheerful and thoughtful. But I am a healthcare worker who came up to work at the local hospital for a few days during the pandemic, I was coming in middle of corona virus pandemic and sprayed my room with water and bleach spray on high touch areas to protect my health, door handles, micro, light switch etc. . mgr complained after checkout and ++banned me from returning+++. Absolutely inexcusable during a pandemic to not expect a health worker staying in hotel to NOT disinfect. I have traveled to 50 countries and stayed in 100s of hotels. NEVER EVER been punished like this. I am a licensed medical professional. less
Best Western T, Director of Operations at Best Western Luxury Inn, responded to this review
Dear Guest,
We have been advised by Best Western to follow the guidance of CDC, and use industrial strength peroxide widely used in hospitals. As part of our ongoing commitment to keeping you safe and healthy during these challenging times, we have expanded on those industry-leading cleaning standards with the launch of the new We Care Program. Bleach and water can be harmful to other guests following your stay and also to our carpeting and furniture. Please refrain from using such products and allow the hotels to follow the guidance given by the CDC.
Thank you
Director of Operations