Best Western Lozenetz Hotel

Practical for 1 night, no more, worth of money, ask at the reception could be discount instead of booking through website., good location, walking distance to NDK, Mall nearby, park nearby. Bad hygiene, room air and linens smell awfully. pay extra for parking. good breakfast. staff polite. less

Don't like the room cleaning, the breakfast was poor. There is no enough parking places. The bathroom smelled bad and there was not any shampoo or conditioner. But the location of the hotel is the thing that gain the point - well located near to the metro and bus station, only 10 minutes walking to the Vitosha Bulevard. less

I have stayed there for 45 days. I have been staying lots of the hotel all over the world. Here is worst of worst hotel l have stayed so far. Firstly, the employees are rude. I felt sucks whenever l met the male waiter working in the restaurant. The way he looked at me was really resentful. I also complained about his manner to the owner. But, nothing was changed. Secondly, the cleaning service at the hotel was failed. They didn’t clean the room enough. So, l complained this to the receptionist, what she told me was they could meet my standards since they felt stressed. All in all, l really regret booking there for 45 days less

Was worried about some reviews I read about mold and outdated. My room was clean and bathroom was spotless. Staff friendly with good adequate breakfast. Few min walk to a metro as well. Cleaning lady super friendly. Great channel selection for TV. All in all highly recommend. less

The room was cozy, people were very friendly. It is very close to the center of Sofia (ca 30 minutes by foot and about 10 minutes if you take the metro). I recommend everyone who travels to Bulgaria for a few days. less