Best Western Lozenetz Hotel

Stayed here for three nights. Approximately 5mins walk from European Union metro station. Large shopping centre and cheap prices literally on your doorstep. Just remember to exit the correct direction opposite to the large shopping centre. Slight hilly walk with broken paving stones stewn across the route. Easy to find as well lit and interesting glass front atrium. Checked in at 7pm and was glitch free. Front desk staff well mannered and explained all the basics for the hotel. Their emphasis here is the NO SMOKING policy. There is WiFi however did not use as had my own 4g data plan. There is no attempt to sell you any type of tours or taxi companies! Keyless card for entry into lift and the room. I was located at the back on first floor so stairs were the quickest option. As was cold night on entering the room hit by the warmth. Large double bed in room,clean and plenty of space to swing several cats!! Minibar stocked up and obviously priced at extortionate Western European rates! Bed possibly too low, floors carpeted, lots of light and very large window which opens easily for fresh air. Easy to draw curtains which are blackout. Plenty of power points to charge up all those electrical devices. Large TV in room with good selection of channels:only slight issue found the blue standby light too bright and always in my eye when trying to sleep!! . Excellent pillows firm bed and clean linen. Bathroom has shower only facility. Window to be opened for fresh air however could complement with an extractor fan unit. Excellent water pressure and temperature regulation of water outstanding. Water stays and drains away from shower. Clean wc wash basin and good supply of towels and toilet paper. Room service cleaning was always spotless and returning early afternoon the room had been made to immaculate standards. Excellent night's sleep with blackout curtains, occasionally disturbed by fellow guests banging their doors!! Breakfast is served on ground floor between 7am-10am. At 7am I was regularly the first one and every thing ready and well presented. Excellent selection of cheese meats vegetables breads pastry and cereals. Unfortunately not the option of piping hot food. Nevertheless very filling as any breakfast should be and is wholly self service. Improvements required for instant hot water other than the electric kettle. Spacious clean peaceful well lit eating space. Check out time is a more than generous 12pm. They also store luggage in office behind front desk: should be able to mark luggage and out of the way. Overall this is an outstanding location. Close by to all amenities. Excellent bus, metro and trolley bus links. Walking distance to even NDK! Overall very pleasant stay, though basic what else could you ask for. Well mannered staff clean and professional. Perfect for any stays of up to one week! Hopefully will return in the not too distant future. less

The room was quite big, the staff at the reception very helpful. I had a big window and it was really nice. Breakfast was great, the location is central but during the night not the best part to walk on your own. less

The hotel is with very good location, near underground, near Mall, near good restorants and situated in a very calm place. The stuff is very polite, the rooms are clean and comfortable. The breakfast is very good. Everything is without remarks. less

I sleep one night at this hotel ..was a big group we travel to greece and book rooms here.. the room was very good nice condition.. the problem was with check in.. we arrive tired at 11 pm night.. they want copy for pasaport for all person, baby, kids who sleep there, we need to stay to wait beacause was only one staff.. after they give us the key and go to the room,was upleasant! less

The Best Western Lozenetz is in a convenient location, just a few minutes' walk from the nearest metro station ("European Union") and a pleasant 20-30 minute walk to the historical centre. It is, however, quite dated and a little shabby and not what you would really expect from the Best Western brand. It's on a busy road with significant traffic noise. The room was a decent size with a very comfortable bed and tea- and coffee-making facilities. The WiFi was excellent, and fast enough to stream Netflix. The bathroom was a little chilly in the morning but the shower was hot and powerful. Breakfast was adequate, though uninspiring. All the staff were friendly and welcoming. The only real problem was that there was a group of 12-year-old girls staying at the hotel and they were very noisy and disruptive from 6am in the morning. The hotel could - and should - have put them all on a floor of their own to avoid disturbing other guests: however, they gave me a room right next to some of them and the noise through the wall and in the corridor outside was a major irritation. less