Best Western Louisville East

stayed one night. about 20 minutes from kentucky kingdom. We really enjoyed our stay here. felt safe, it was very clean. The breakfast was served in to go containers due to covid 19. Check in was very easy and staff was super friendly. We will stay here again if we go back to the theme park. the beds were hard, but that is a personal issue not a hotel issue. I like soft beds. had a mini fridge microwave and coffee maker in room less

Just like my title said, me and my family were thoroughly impressed with our stay this passed weekend!!! (7/11-7/13/20)...Especially during this pandemic...this hotel was not only beautiful but VERY clean and sanitized with sanitation stations located throughout the building...and the staff went the extra mile to ensure some type of normal hotel stay by continuing to provide a served breakfast and time-slotted pool times. My hero at this property is of course the unsung heroes, the houskeeping staff but a special shout out to Mr. Erik at the front desk...he was extremely helpful and super kind and considerate!!! I work in hotel management and is always critical of my stays but this hotel exceeded my expectations...GREAT JOB BEST WESTERN, LOUISVILLE EAST!!! See you guys next time, Cordelia Traylor-Happy Guest😊😊😊💋 less

My youngest was preparing to take her boards so the front desk people got her into her room ahead of time to Me able to do that last minute studying. ( she passed her boards by the way) she told me the hotel was a very nice facility, very close to her location she way taking her tests and very one was very friendly and accommodating less

Before I met my fiancé, I would come to this hotel and stay the weekend. I’m coming from Indianapolis Indiana tho. This hotel has never had any problems and they are a very friendly staff and they care about the guest. I went a couple of months ago and the the gentleman who was working that day had gave me and another guest the same room key, even tho I was already in the room first. So after his mistake, he called my room and said, Ms. Bush I’m sorry about the inconvenience, can I please move you to a SUITE, for the mixup. I said sure. Now you tell me if that’s not caring about their guest less

Hotel is near a few really good resturants and close to downtown. Lots of available parking with not having to worry to much about losing anything while inside. Returning to the interstate was a small pain, but pretty easy to do. The soccer field and Bats stadium is really close to without having to pay the convience of being downtown. less