Best Western Louisville East

I stayed in this hotel for three nights. It’s tucked away from the busy streets in a business area. It’s close to restaurants, shopping, and the highway. The rooms were a decent size and everything was in working order. Even the queen sized bed rooms had a microwave and fridge. Beds and pillows were comfortable. It’s an older hotel but appears to be kept up ok. The walls and doors are thin so do ask to be put in a quieter area. Breakfast was pick up and go with the basic continental options and hot eggs, sausage, and pancakes. Coffee does suck - watered down and lacking in flavor. Tv had basic cable. Staff was friendly and helpful. The hotel pool was by appointment only. I heard from other guests that the water was cold so it’s not heated. It’s a basic hotel in a nice area of town. I would stay again. They also respected personal choice when it came to COVID mitigation. I appreciated that very much. less

Where to begin, i have a dog friendly room. they are all on first floor which is good. The room is Small & king size bed is old & makes noises like bed is falling apart, the shower rod looks like it is coming out of the wall. We have only been in our room since 7:00 p.m. today aug.13th. less

The hotel was clean and comfortable. The staff was wonderful and friendly. That is the most important part of any hotel!! the staff. Eric and Candice were exceptional and friendly at the front desk. The hotel is 15 minutes away from everything in Louisville. We had a great stay. This hotel is worth staying in. less

stayed one night. about 20 minutes from kentucky kingdom. We really enjoyed our stay here. felt safe, it was very clean. The breakfast was served in to go containers due to covid 19. Check in was very easy and staff was super friendly. We will stay here again if we go back to the theme park. the beds were hard, but that is a personal issue not a hotel issue. I like soft beds. had a mini fridge microwave and coffee maker in room less

Just like my title said, me and my family were thoroughly impressed with our stay this passed weekend!!! (7/11-7/13/20)...Especially during this pandemic...this hotel was not only beautiful but VERY clean and sanitized with sanitation stations located throughout the building...and the staff went the extra mile to ensure some type of normal hotel stay by continuing to provide a served breakfast and time-slotted pool times. My hero at this property is of course the unsung heroes, the houskeeping staff but a special shout out to Mr. Erik at the front desk...he was extremely helpful and super kind and considerate!!! I work in hotel management and is always critical of my stays but this hotel exceeded my expectations...GREAT JOB BEST WESTERN, LOUISVILLE EAST!!! See you guys next time, Cordelia Traylor-Happy Guest😊😊😊💋 less