Good hotel with some problems
17/11/2017 Alan G, Fairfax, Virginia
I needed a place to stay while I attended several meetings in El Segundo and Orange County. This hotel appeared conveniently located near I-405 and I-605, and offered a good rate (discounted, in my ca... more
I needed a place to stay while I attended several meetings in El Segundo and Orange County. This hotel appeared conveniently located near I-405 and I-605, and offered a good rate (discounted, in my case. The room and most other features were highly satisfactory: everything worked in the room, it was clean, and WiFi was good. I have low expectations for an included breakfast, and I found the breakfast here just adequate. The serving area was cramped. Somewhat surprisingly, the coffee was served from some sort of concentrate machine -- not what I'm looking for in the morning. Biggest problem was inadequate parking. I suspect the motel was sold out, but there wasn't a 'legal' space available when I returned after dinner. Someone arriving later would have needed to use on-street parking. Staff had not warned me about this when I checked in, and luckily it did not become a serious issue for me on my 3 nights. So ask carefully if you plan to arrive or return late. Also, there are several places to eat within walking distance. less
ClarissaG-BWLA, General Manager at Best Western Los Alamitos Inn & Suites, responded to this review
Thank you very much for leaving us feedback. Rest assured, we have communicated with the two businesses adjacent to the hotel to provide additional parking for our guests when our free parking fills up. Please keep in mind, parking on the street overnight is prohibited and in some cases can result in your vehicle being towed. As with anything else during your stay, we encourage our guests to swing by the lobby when they have an issue so that we can take matters into our own hands and resolve it; moreover, we are here for you.
We hope this clears up any parking issue confusion, have a great day.