Best Western Lone Star Inn

310 E Houston Highway, Edna, Texas, 77957-2222, United States
based on 99 reviews Trip Advisor Logo
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Best Western Lone Star Inn

Enjoy the Texas sun at nearby Lake Texana, just a short drive from our Edna hotel and the perfect place to cool off with fishing, swimming and boating. Guests at our Best Western Lone Star Inn hotel in Edna enjoy taking advantage of the grea show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Lone Star Inn

Traveller Overview:
3.5 Rating: 99 reviews
Excellent 36%
Very Good 29%
Average 13%
Poor 6%
Terrible 15%
Rating

mblapier, wrote review 05/03/2020

Horrible front desk check in.

Front desk clerk at check-in was totally incompetent. Wrong room assigned. Reservation date incorrect. Key wouldn't work, had to be replaced. One in our party was checked in to a room which was occup... more

Owner Response
Jashwant T, General Manager at Best Western Lone Star Inn, responded to this review
We have looked in to your review in detail, in your party there were several wanted to check in at the same time with heavily discounted rate and after checked in, one person wanted to be changed in to Handicapped room, the other one wanted to change to room by the hallway door and third one wanted room down stair and all wanted several discount. The Manager on duty politely and promptly seek to help you and satisfy all request and give you all applicable discount and after all that.... We want to make it right and make sure that you are satisfied, please call me at your earliest convenience. All our Staff works very hard every day to satisfy all Guest all the time.
Rating

conniew882, wrote review 03/01/2020

Edna TX wedding trip

The hotel decor was very nice. It was clean. The breakfast was delicious. The staff kept it refilled so it was hot and fresh. The staff was friendly and helpful. The recommended a local restaurant ... more

Owner Response
Jashwant T, Manager at Best Western Lone Star Inn, responded to this review
Thank you for taking time responding to complete survey. Your reviews help us improve services for our future guest. Hope to see you soon.
Rating

Heather B, wrote review 13/12/2019

Great hotel, terrible staff

We have stayed in this hotel a handful of times. This time may have been the last. We usually choose this one because it is nicely kept and it has CEILING FANS. That's unheard of, and it its truly won... more

Owner Response
Jashwant T, Manager at Best Western Lone Star Inn, responded to this review
Dear Heather B: Thank you for taking time completing survey. Your survey help us improve our services for future guest. We are puzzled with your survey, the other survey you completed was complementing the same front desk as the one you are complaining about being unpleasant in this survey. We want to make sure that we get it right, Hotel manager will be calling you to get more specific so that we can serve you and future guest better..
Rating

mindylgutierrez, wrote review 04/11/2019

Very nice

The hotel and site were very nice . The amenities were great and the continental breakfast was tasty . Our only complaint was the hardness of the mattress , though I understand everyone’s preference i... more

Rating

George Darlene J, wrote review 27/10/2019

Excellent stay

Very happy with this property. Check in with MS. Georgia quick and friendly. Our room was spotless and comfortable and property well maintained. Breakfast was good and the wonderful smell of waffles f... more

Owner Response
Jashwant T, Manager at Best Western Lone Star Inn, responded to this review
Thank you for taking time completing the survey. Your survey help us improve our services for future guest. We will see you soon. Have wonderful day