Great value hotel, excellent value dinner menu & great value buffet breakfast.
Hotel car parking on arrival is a bit of a hassle as this has to be done via a 3rd party company by phone. Hotel WiFi is OK on ground floor but as soon as you get up a floor then it is very poor, if n... more
Hotel car parking on arrival is a bit of a hassle as this has to be done via a 3rd party company by phone. Hotel WiFi is OK on ground floor but as soon as you get up a floor then it is very poor, if not non-existent. Our room was supposed to be a Superior Double, but was very small with only a bed and a desk in it. Shower outlet was continually blocked, even though we reported it every morning, and we had to have interrupted showers to let the water drain away so the shower tray didn't overflow.
The staff were excellent, although I was amazed on the 1st & 2nd nights that none of the bar staff knew how to serve me with lager shandy's. I know they were probably in training and their 1st language isn't English, but in that sort of environment it was still quite a surprise.
The dinner menu in the evenings is somewhat limited but is very good value and quality. The buffet breakfast is also very good value.
Overall the stay was OK, but it could have been much better. We will not be staying at this hotel again within the BW group purely on the car parking arrangement. less