Really friendly staff, but not 3 star or representative of the outside hotel photo
Firstly, may I thank the staff for being so wonderful. They went out of their way to be helpful and friendly, and felt they were fantastic. From providing plates and wine glasses for my takeaway, to a... more
Firstly, may I thank the staff for being so wonderful. They went out of their way to be helpful and friendly, and felt they were fantastic. From providing plates and wine glasses for my takeaway, to accepting that take away and being generally very responsive and friendly - you have a wonderful team and I'm sure you're proud. I feel this hotel would be wonderful for a backpacker or tourist needing a value hotel to stay in.
However I do have a few points which meant I felt this was more of a 2 star hotel if anything: I did not feel the location was Covid Secure at all. No guests I encountered wore masks around the hotel and on entering the room, no reference was made to the fact it had been cleaned securely. Instead there was heavy dust on the curtains and unknown splatter stains on the wall. If, like others, they had a note saying 'we've taken extra care to clean touch points' or something, it would have made me feel more comfortable. The TV remote for example, was incredibly grim and clearly not clean.
The inside was very old, and not a reflection of the beautiful exterior, it has clearly never been renovated internally. Old red pub type carpets, creaking floorboards and poor decor stood out on going to the room.
Windows in the room had gaps in the frames too, so there was little 'soundproofing' which comes from having double glazed windows. As the rooms were small and corridors narror, you could hear outside the room, although I will say it was quiet and they had signs telling you to be quiet at night.
The room itself was incredible small. Smaller than any hotel room I've stayed in before, including Travelodge etc. There was a tiny gap, for example, between the bed and the hangers, so you had to side step or climb the bed. I booked this 3 star hotel thinking the standard of rooms would be good, but it was smaller than my bedroom at home.
Parking amply available behind the building, but I was very lucky to have free parking to the left of the property, as I arrived after 18:30.
I personally wouldn't stay here again, as even at Travelodge you'd get a better standard and more room.. As I say however, the team were lovely and I appreciate you cannot change the interior design and room layout... I just wish the photos reflected that a little clearer before I booked.