When in the area we stay here
25/07/2018 zippy621, Battle Creek, Michigan
We usually stay here when we are in the Logan WV area. First off, I gave a 4 star rating. In reality it probably is a little higher than that, say 4.6. They are renovating and the pool and exercise ro... more
We usually stay here when we are in the Logan WV area. First off, I gave a 4 star rating. In reality it probably is a little higher than that, say 4.6. They are renovating and the pool and exercise room were closed. We were here for a two night stay. Reservations were made online. When we arrived we were given our room and entering the room discovered it was a smoking unit. Since my wife has health issues we can't do a smoking room. Through an oversight, (Don't know if it was on my end or the hotel's end)the reservation showed we ordered a smoking room. After explaining our situation the desk clerk (I wish I would have noted her name) in a very helpful and friendly way, moved things around so we could have a non-smoking room. This was very much appreciated. The rest of the stay went very well. The entire staff was friendly and cordial, kudos to all. The room was very clean and everything worked as it should. The breakfast bar was very good. Both days it was well stocked , area was clean, and the quality of the items was very good. Selection of items was also very good. Although we have stayed here before, we were impressed with the
pleasant-ness of this stay. We will stay here again and hopefully after the renovation is complete it will even be better. less