One week ago today, we evacuated Beaumont, TX due to Hurricane Laura. We headed IH10 West toward San Antonio with no reservations anywhere. Our daughter, who lives in Dripping Springs, was helping f... more
One week ago today, we evacuated Beaumont, TX due to Hurricane Laura. We headed IH10 West toward San Antonio with no reservations anywhere. Our daughter, who lives in Dripping Springs, was helping find available rooms, which were slim to none. She found CJ here at Best Western Lockhart and she had only one room available for one night. I contacted CJ and booked the room. CJ called me back with another night that had become available! So, we booked that. Our stay was very comfortable and nice. To top it all off, I found I had left my backpack that contained my laptop and Ipad and very important papers. I called CJ in a panic, but she had it at the front desk! Thank Heavens! They even helped me out in getting it shipped with the OWNER of Best Western taking my backpack to the local UPS office! Now that is what I call over-the-top service! Thank you CJ, thank you to the owner, thank you Best Western Lockhart Hotel and Suites! I would recommend this hotel to anyone! Sincerely, Terri and David Nelson less