Best Western Lock Haven

101 E Walnut Street, Lock Haven, Pennsylvania, 17745-3521, United States
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Best Western Lock Haven

Stay at the Best Western Lock Haven hotel to experience award-winning service amidst the beauty of Pennsylvanias Wilds. A recipient of the I Care 2 Leading in the Industry of Customer Service Certificate, our hotel in Lock Haven, PA is situated in th show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Lock Haven

Traveller Overview:
4.0 Rating: 279 reviews
Excellent 52%
Very Good 30%
Average 9%
Poor 5%
Terrible 2%
Rating

jameswR2671LE, wrote review 02/02/2020

Love this hotel!!

We love staying at the Lock Haven Best Western. It is convenient and always clean! The staff is always friendly. The breakfast is good. We always stay there when we visit our family in the area, so li... more

Rating

Deb P, wrote review 06/01/2020

Meeting family at Best Western Lock Haven PA

All of the staff were so helpful and personable, especially the breakfast hostess! The room was small but very clean. There were several places to eat and shop in the area. We were "back Home" in P... more

Owner Response
Explorer797735, General Manager at Best Western Lock Haven, responded to this review
Thank you for staying with us Deb. We are thrilled to know you enjoyed your stay with us. We appreciate your kind remarks for the staff and our breakfast attendant, Sharon. The next time you stay, we will try to accommodate you into a bigger room; our rooms with two beds and our kings are a bit more spacious. We look forward to seeing you again when your back home in PA.
Rating

Alan D, wrote review 27/12/2019

Pet friendly

We had our dog with us (girlfriend, and two kids) while visiting with my brother who lives nearby. The facility was clean and was close to my brother's. It also allows pets (dogs under 80 lbs). Th... more

Owner Response
Explorer797735, General Manager at Best Western Lock Haven, responded to this review
Thank you Alan for the wonderful review. We are pleased you and your family enjoyed your stay with us. I'm happy we are able to accommodate guest traveling with their pets, especially during the holidays. It's nice to know you were impressed with our large selection of tea, I believe we have 15 different varieties. We hope the next time you're in town visiting your brother, we will get another chance to service you and your family.
Rating

lpedone1968, wrote review 14/12/2019

Very friendly, helpful and clean!

The staff is always very friendly and accommodating! They were very understanding about an early check in and a late check out due to my need for an overnight stay! The rooms are very clean! The brea... more

Owner Response
Explorer797735, General Manager at Best Western Lock Haven, responded to this review
Thank you for your 5 star review of your stay with us. It's rewarding to know that our efforts are noticed and appreciated. We are happy we could accommodate your early check in and late check out, we try to assist with all requests whenever availability allows. We are happy you enjoyed our breakfast and fitness center. We look forward to seeing you again soon.
Rating

Hunter1243, wrote review 18/11/2019

Party

When I checked in to the hotel, Thomm was very friendly and helpful. However, I was not aware that the room next to mine had been reserved by a large group of people who wanted to throw a party. It ... more

Owner Response
Explorer797735, General Manager at Best Western Lock Haven, responded to this review
Dear Guest, I'm truly sorry to read your comments, regarding the noise. I spoke to the Front Desk staff, he informed me that not only did he call the room but went to their door to ask them to quiet down. He said he went up on four separate occasions. He said after each time they were quiet, for him. I see that was not the case, and I'm sorry they kept you awake. I wish we could've moved you to another floor or room. I am happy to see that you found Thomm friendly and our breakfast above average. I do hope that you would consider staying with us again, we would love a chance to show you a better experience.