Best Western Lock Haven

We usually stay at this Best Western when staying in Lock Haven. Been doing so for about 5 years. Rooms are always neat and clean. Check in/check out is a breeze. Breakfast is pretty good for being a free breakfast! less

The customer service and hospitality was great. The breakfast was served early and was a great way to start the day. The location was great because it was located downtown close to all the local attractions. I would recommend this motel to ant business travelers or vacation locations. less

garbae truck came at 4:41 on Sunday morning, right outside guest room windows. No soundproofing from stairwell, if you have an end room, it's going to be loud! Too bad, very nice staff and clean, but too loud to stay again. less

We’re moving from Massachusetts to Indy, got caught on route 80 in a snowstorm with our dogs in tow. This place was just 7 mi off the interstate and took us and our dogs at 4am. The front desk clerk (Thomm) was super friendly and helpful both when I called ahead and when we got there to check in. The room was clean and comfortable. I would definitely recommend this place to anyone, whether stuck in travels or just looking for a place to visit. The area is beautiful. less

When we booked the room for this weekend only single queen and single king rooms were available. We booked a single king for the additional room. Once we arrived I checked in and was told that our smoking room was ready. I questioned this and was told that this is what was booked. Looking at the room descriptions now I see that there is text in some of the detailed description for rooms indicating that they are smoking. Every other hotel that I have dealt with has this in the main listing for the room (ie: 2 Queen Beds Nonsmoking). The room reeked but given that they had no non-smoking king rooms and given the late hour we decided to deal with it for the one night. I can't determine if smoking was listed on the room when I booked it since looking at our reservations online, it doesn't mention smoking anywhere. And ironically when checking in I was asked to initial the clause that I would be responsible for a fee to clean the room if I smoked in a non-smoking room. The residual smell from staying in a smoking room really permeates everything. EVen the clothes that weren't worn and stayed in our luggage smell and need to be rewashed now that we are home. If the descriptions are going to stay as they are now, there should be a confirmation with the reservation making sure that this was the intent. We would have booked elsewhere if it was known that this was the only option here. less