If you do take a chance and book at this hotel I would make sure that there is not a wedding reception on at the same time as your stay, I would also telephone to make sure that everything which you think you have reserved is going to be honoured as they seem to change your reservation to fit round weddings.
If you do take a chance and you are unhappy don’t bother making a complaint the staff at the hotel are not interested it is quiet clear that the customer is at fault.
I contacted Best Weston Customer service, as our reservation had been change due to a wedding without contacting us first, we ended up staying at another hotel which happened to be a sister hotel to Llyndir Hall.
We asked Llyndir Hall to arrange to honour the room rate, as we had to pay an addition a £75. 00 for 1 night plus £15.00 car parking
As Best Weston does not own the hotels their customer service department cannot or will not do anything to help the customer, but refer you back to the hotel.
We emailed asking Llyndir Hall to refund the extra £90.00 we had to pay we were told in no certain way that this would not happen. If you think the Manager / Staff were unhelpful when you complain at arrive at the hotel wait until you get into email communication, not only is the customer in the wrong but it’s insinuated that you have made the whole complaint up and the problem was your fault.
Lets say his description of events seem to differ somewhat to actual events. less