Best Western Livermead Cliff Hotel

My son and his girlfriend and I stayed in a family room to celebrate an exam result for the weekend. The sea view Family room (2 comfortable singles and a double) was huge and even with COVID restrictions in place worked well. The fabric of the hotel is tired like so many budget premises but the minor flaws at the Livermead cliff hotel were overwhelmed by every single member of staff making an enormous effort to be helpful and friendly. It reminded me that the most important thing in hospitality is a genuine person being totally focused on your happiness. From the ultra helpful and Kamilla on reception to the charming Hugo at the bar everyone were five star employees. If I were to open a hotel in the area I’d try and poach each and every staff member I interacted with. The management must be top flight to deliver this level of recruitment and selection and other hotels in the bay should follow this team’s example. Wonderful views, great terraces and handy location. The hotel may be 3 star the experience was 5 star rated. less

We stayed for 1 night in the most beautiful sea view room we’ve ever stayed in. Did not want to leave. Amazing hot breakfast and dinner. Went down to a small beach which was like a hidden gem. Lovely staff that made our stay special. 😃 less

We stayed for two nights in a large spacious room that had a shared terrace overlooking the sea. Although the hotel is a little tired in places the Location and cleanliness certainly made up for it. the grounds were well maintained and the gardens were really pretty. We had lovely drinks on a very large Terrace overlooking the bay and wandered down to asmall private beach which seemed to be for the use of the hotel guests. Breakfast was piping hot a really Yummy and set you up for the day. A special thank you to Kerry who made my booking and checked us in on arrival with a Fabulous welcome and plenty of tips on places to visit. Well done to all we had a great stay 10/10 less

Couldn’t fault the staff. All polite. Professional and engaging from check in, to morning and night service. COVID-19 measures were excellent - always on hand to clean tables once guests had left tables etc, and appropriate screens and masks In place. Nice breakfast - full English or continental on offer Great views of the sea from the gardens or terrace (preferred the terrace myself). However, as good as these points were, the hotels seems to be stuck in the 80’s, if not earlier! Decor, bathrooms, showers which are pretty pointless, interior, everything about it is very dated. At £60 a night I maybe shouldn’t moan, but then on top of that you pay for breakfast £10 pppn, and drinks were almost £6 a pint (or bottle cider in my case) costs soon mounted up I was in a single room on the first floor right by the communal entrance (top of the stairs) and whilst it was quiet when no one was about you could hear every one entering through that door, not helped by the creaky floorboards! Free parking is a bonus - the hotel I was at before this one was £10 pn and you weren’t guaranteed a spot but here there was plenty of option and it was free. Mattresses felt old, and the pillows almost non existent. Location wise, depending on how far you want to be from things, is in reaching distance by foot to Paignton (less than a mile away), approx 1.5mile away from the harbour, Torre Abbey is also close by. Had I been reviewing the staff and views it would be 5* without doubt. But for me there are just too many negatives, with the noise and decor being the main points less

I have stayed in on many occasions, as lockdown has eased I decided on a long weekend trip to see the sea! No better place and hotel (in my opinion) than The Livermead Cliff Hotel, it has to have the greatest garden in all of Torquay with the most amazing views of the bay. I sat there in the sun enjoying the some of the best selection of drinks some being local like the Hunts Cider and local Gin. Despite my concerns with social distancing etc... the set up was simple and perfect. Yet again another fantastic trip boosted by the weather and the fantastic staff at this hotel. less