Best Western Livermead Cliff Hotel

The Livermead Cliff is situated right at the water’s edge towards the end of the main promenade in Torquay. Views from the sea facing rooms are spectacular. You are as close to the water as it is physically possible to be without actually paddling! Sadly this does not impress some guests, who would rather focus on the colour of the suite in their bathroom! Likewise, if you require a massive flat screen T.V in the public areas (showing sport all day), you will be disappointed. Similarly, if you require glitzy chrome furniture with décor mainly in black and silver, where seasoned drinkers will hog the bar all day – it won’t be your kind of place! The dreaded Tripadvisor cliché ‘needs a makeover’ sometimes wears a bit thin when you know what they mean is ‘Let’s just turn it into another plastic palace’ (just like all the others)…......I hope the Livermead Cliff will never succumb to that blackmail! On the other hand, maybe if you like to wake up to the sound of the waves, or relax in the gardens sitting on the terrace overlooking the bay, this place might be your cup of tea. Although situated on the main road from Torquay to Paignton, during our five night stay, even with windows open, we heard no traffic noise in our room. This hotel is what you might loosely call ‘traditional'. No, that does not mean old fashioned. The décor is classic rather than trendy. Situated on a fairly level position on the promenade, the location is close enough to stroll around to the harbour or town centre for those who wish. There is a spacious car park. The restaurant is once again modern / traditional. Spotless linen table cloths and napkins! The serving staff are all smartly dressed. The five course evening menu is changed every night. Your main course choice will be accompanied by a potato dish and vegetables, each with a delicious modern twist. During our visit the food was absolutely exceptional (certainly the best I have ever tasted amongst any of the larger hotels in Torquay). The staff were exemplary, always making eye contact and smiling when passing a guest. Some nights there were large groups of people dining, but this in no way affected the service to the other residents. Whatever went on ‘behind the scenes’, service ‘out front’ was confident, prompt and professional, even when the restaurant was packed! Breakfast offered an excellent variety of fruits and cereals in addition to the cooked grill or poached haddock. Visitors in October were more mature in age, but I guess as it was term time, younger families would not be free to take holidays. I believe the hotel is undergoing continual refurbishment, however our room / bathroom was lovely, (one tiny comment, no grab rail at the side of the bath). So what can we say? The staff, the menu, watching dawn break over the bay – Fabulous! Send the moaning Minnies to a Travelodge! Every hotel has at least one ‘character’. Well, the Livermead Cliff has Raquel (waitress). You were amazing! Please see hotel photos........ less

My wife and I decided to take a bar meal at the Livermead Cliff Hotel yesterday evening. After having a drink we ordered two omelettes from the menu, 45 minutes later we were still waiting! Not good for a Best Western 3-star hotel, come on Best Western this does reflect well on your brand! The hotel is in need of serious investment being in our view both drab, sad and extremely dated. less

Can only describe the 6 nights at the livermead cliff hotel as fantastic, worth 6stars . From the moment we arrived the service was exceptional, nothing was to much trouble , staff only to willing to make our the stay enjoyable. Room had great sea views , food to suit all tastes and of a high standard. Would recommend to anyone. less

Stayed here for a wedding two nights. It was terrible, needs urgent refurb, old fashioned, uncomfortable bed, non thermostatic shower was either boiling hot or freezing cold. Our room was two doors away from where staff were stopping & they kept knocking there door saying room service at stupid hours of the night & laughing. My niece was stopping in the family room on the top floor, no help to carry pram etc. The room had no window locks, there was a chair & bed next to the window. Staff was not helpful will never stop here again, & I’m sure if a fire inspector went round the hotel they would close it down. less

Stayed here for my sister's wedding. We had a really good day. The location is amazing and the staff are really friendly. The food was also really good. Do not stay if you are a family. It's not family friendly what so ever. The lift is so tiny I couldn't get my pram in it. A young lady who work there helped my boyfriend carry the pram up three flights of stairs as I had to take my other daughter up and the luggage. You can't get outside in the gardens without needing help down the stairs as there is no ramps. Our room was awfull. The bed was so uncomftable and Squeaky. The windows were flithy. Stains on the lamp shades. I found a reciept from July under the bed. The room looks no where near as nice as advertised on the website. A child could easily fall out the window as they placed chairs underneath and the windows open all the way. You can't have a decent shower as the water is just a trickle and was either too hot or too cold. Appalling for the amount of money they charge. I should of complained but I didn't want to cause a scene at my sister's wedding as she loves the hotel. less