Best Western Livermead Cliff Hotel

Stayed for 3 nights b&b. Room a little small but ok. Shower room good and looks new. Bed a little hard. The breakfast was ok but the waiters struggled with simple requests. The bar food is good but the beer a little pricey but the view across Torbay is amazing. Staff are friendly and helpful. Enjoyed our stay but not 100% perfect. less

The rooms need updating, the carpets were dirty as was the bathroom, the toilet lid had all white stains over it and the bathroom is so dated.The beds were old and uncomfortable and it was so hot in the corridor and rooms. Had to listen to rubbish collection at 6am !! less

This hotel has a charm, it’s cosy and quirky. the staff are friendly and the rooms are clean. The lounge area has a beautiful view of the sea. However, our room was very small although it is classed as an executive room. It gets extremely hot in the room and there is no air con. We stayed in April and it was typical early spring temperatures outside, I would hate to stay here in the height of the summer when it’s really warm outside. The bathroom looks like it has been recently refurbished, it looks new and very clean. However the shower cubicle is very small and if you are larger than slim it’s too small to use without keeping hitting yourself on the handles The toiletries supplied are very minimal and I had to ask for shower gel the second day as the cleaner hadn’t left us a new one. I found the bed very hard and woke up every morning with backache. The breakfast is ok but nothing special. I’m not sure if I would recommend this hotel, we enjoyed our stay, I liked the cosy feel to the hotel so would possibly return. less

A family member booked several rooms for family to stay here for a Birthday celebration meal/ over night stay, and I can honestly say you couldn't pay me to stay here again. The rooms were so dated and dirty. I was given a very small room, the room was for myself and my son ( I also brought a small dog with me.) I assumed that as I had brought my dog with me that we were given a "dog room" only to discover that it was just a normal room, but they charge you extra for the dog being there. Other family members rooms were all very similar outdated and dirty. My bath had what looked like brown stains all over it, so I didn't dare use it. The bed had long black hairs it in, ( we don't have black hair). The heating was on full blast and it was way too hot so we had to open the windows. The windows then had to be closed due to the noise outside ( rubbish vans etc) Our view was one of the hotel skip and car park which was unsightly. The rooms desperately need updating, they need a clean modern look, and the cleaners need sacking quite frankly. The staff were way too over the top with "serving your every need". Yes it is nice to be waited on perhaps for the afternoon meal,however many of us were put off with the staff members having to help put food on our plates during the evening buffet. The staff did not need to stand at the buffet tables plating our food, we wanted to freely choose what we wanted when we wanted. Because of this many of us did not want to keep going to the buffet table and alot of food was thrown away! less

Arrived at the Livermead without a reservation after being let down elsewhere, the manager and staff were very understanding & helpfull they found us a comfortable warm clean room with beautiful sea views. We stayed 2 nights and wished it was longer. The hotel is a little old fashioned in parts but that's part of its charm. Breakfast was good with lovely serving staff. less