Best Western Lion Hotel

We booked this hotel with a Groupon voucher and paid extra for a room upgrade. We were given room 308 with a modern 4 poster bed. The bedroom was huge. The bed was a 6ft four poster with plenty of room either side to move. We also had a sofa and easy chair with a coffee table and there was still quilt a lot of floor space left. There was a fridge, iron and ironing board as well as a kettle and tea/coffee. The only thing missing was a safe?. The bathroom was large with a bath with a shower attached plus a large walk in shower. It was clean. The public spaces are strange, lots of twists and turns and stairs. We decided to have lunch in the bar, we waited over 30 minutes for our food to arrive with no apologies for the delay. My hubby had ordered fish and twice cooked chips........ The fish was nice but i am not sure what the chef's idea of twice cooked chips are but they were raw in the middle and certainly not crispy on the outside. I ordered chicken breast with green beans wrapped in parma ham. Everything was over cooked. The chicken was dry and the green beans wrapped in parma ham was so hard i couldn't cut into it. We braved the bar again for our evening meal which was better and quicker. The breakfast was good, but had to ask for glasses for the fruit juice and the milk was off so had to ask for fresh milk. I found the staff friendly if not totally professional and a couple of them badly trained, but on the whole we had a nice break. less

The Hotel surpassed our expectations. Room was large and clean and the staff were very friendly . Drainage in shower had a problem so needed to turn shower off to avoid water overflowing. Buffet breakfast not my preferred choice as food goes cold less

We arrived late on Saturday night for somewhere to sleep before heading on to Centre Parcs on Sunday for a fun packed day. The Staff where outstanding they made us feel very welcome on arrival and even managed to get the kitchen to cook us some food even thought they had closed for the evening. The room was very spacious clean and comfy. We also had breakfast which was help your self and there was plenty to go around. I hope the member of staff that had the fall and was taken to hospital was ok. Best Western your staff are a credit to you and our stay was great and deffinatly set us up for a great day. I would definitely recommend this hotel to anyone and would definitely use it again if we were that way. less

I booked this hotel with a Groupon voucher. Some places put voucher customers in the broom cupboard (eg: Stoke Rochford ), but not this hotel. The room was lovely - really spacious, with two days windows facing out into the pedestrian/ market area, so great for people watching. Plenty of space to sit and relax. The bathroom was a good size, with a bath and bidet. The bed was very comfortable. All of the staff were brilliant - especially Karen on 'reception. Helpful, polite and friendly with lots of local knowledge for days out. I didn't have dinner in the hotel, but the complimentary breakfast was excellent: lots of fruit, yoghurt, cereals, pastries, toast etc and a buffet for cooked food. The only little negative is the car park - spaces are limited. There is a public car park adjacent to the hotel, but as far as I could ascertain, it had a 2 hour max stay. I would definitely recommend the hotel and look forward to staying there again soon. less

This was a perfect place to stay over after our spa day at centre parcs, I booked a triple room and didn’t expect to be staying in a mini flat we were very impressed and immediately went on social media to tell our friends and post a few selfies, we had a lovely meal followed by a lovely pudding thanks for an amazing stay. less