Mixed thoughts on this one
06/02/2017 MarrobinWarwickshire, Warwickshire
On the plus side it is clean and I would guess has been recently redecorated. Breakfast staff friendly. About 15 minutes walk from City Centre. On the negative, the shower in our room 204 would not st... more
On the plus side it is clean and I would guess has been recently redecorated. Breakfast staff friendly. About 15 minutes walk from City Centre. On the negative, the shower in our room 204 would not stay in place and kept turning toward the wall giving the wall a shower rather than me. An alarm went off in the middle of the night. Parking is only free if you are only there between booking in and booking out times. We arrived at 12:00 on Sunday and asked reception if we could leave our car there while we went into Oxford. (Something we have done with many hotels in many places with no problem. )We were told fhat we could but as check in is not till 3:00 p.m. We would have to pay £2/ hour. Two things wrong with this. 1. There was only one other car on the car park so it wasn't as though they were short of spaces. 2. We took our car into Oxford and only got charged £2.50 for the rest of the day. So although they advertise free parking it is only partly true. Probably will not stay here again. less
LintonLodge99, General Manager at BEST WESTERN Linton Lodge Hotel, responded to this review
Many thanks for taking the time to post your review. I'm pleased that you found the hotel to be clean and the staff friendly. I apologise for the shower, which we have repaired today, and the fire alarm sounding, which is for everybodies safety and security, and was activated by another guest room.
With regards to the Car Park Charges we are lucky to have such a facility and, unlike most of the other hotels in central Oxford who charge between £35 - £60 per night on top of their nightly room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all booking websites, as well as confirmations, and at the hotel entrances and car parks.
As you know parking is very limited both at the hotel, and within Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day.
This has also been brought in following consultation with other businesses to assist Oxford City Council with their Transport Strategy Target, which aims to improve access into and around the city, and encourage people visiting to use the Park and Ride facilities.
We do hope to see you again soon