Quiet and clean room , but bathrooms extremely small. Restaurant manager unhelpful.
10/04/2017 theProfBrisbane, Brisbane
Good location for conference at Wolfson College (short walk of 200 metres or so) from the hotel. Close to buses and walkable (for the fit) to the heart of Oxford. Room adequate, but bathroom very sma... more
Good location for conference at Wolfson College (short walk of 200 metres or so) from the hotel. Close to buses and walkable (for the fit) to the heart of Oxford. Room adequate, but bathroom very small (one needs to sit on the toilet sideways, lest one bangs one's knees on the shower wall). The towel rack in the bathroom was much too high for a female person of average height (5'2'). The restaurant manager was mean, inflexible and not generous enough provide a decent sized plate for us to use in the room (although the junior trainee was very helpful and could teach the management good lesson about customer relations). In contrast, restaurant junior staff were very nice. The management seems to bring an inflexible attitude to the place, and needs to learn about reasonable standards of customer service. We will not return to this hotel because of the experience with restaurant management. less
LintonLodge99, General Manager at Best Western Linton Lodge Hotel, responded to this review
Many thanks for taking the time to post your review and I am pleased that you found your bedroom to be clean and quiet and the hotel to be in an ideal quiet location only a short walk away from the bustling city centre.
We have maximised the most used areas in our new bathrooms by creating more space for the double walk-in showers which have been very well received by our guests. The storage of the spare towels on a raised shelf does keep them dry but there are towels hanging from these to a low level.
I apologise for the issues that you experienced with one of our supervisors in the Restaurant, and this will be addressed. We do however try to discourage the use of bringing in take away food, and the use of our utilities to eat these with, as there is still a cost element to ourselves to service this.