Not often I say this
20/02/2017 Helen_Newport, Newport
It is not often I say this but the only complaint I have with this hotel is that the water was too hot. Just to rinse your hands meant filling the hand basin with a mixture of hot and cold instead of... more
It is not often I say this but the only complaint I have with this hotel is that the water was too hot. Just to rinse your hands meant filling the hand basin with a mixture of hot and cold instead of running your hands under the tap. In my opinion the water was dangerously hot so be warned. Other than that the hotel was very good. A 20 min walk into the city (flat) or 5 mins from the bus stop. Also 5 mins from the Hop-on-hop-off tour bus. We upgraded to an executive room but, other than the bath-robes, I didn't see anything different from a standard room. Still only 1 chair so one of us had to sit on the bed. Breakfast was lovely (didn't eat dinner there) and staff were helpful when we had a problem. Not many parking spaces. Parking on street available but restricted during the day. If you do not eat a the hotel you have to go back into the city to eat. Nowhere in the immediate vicinity. less
LintonLodge99, General Manager at BEST WESTERN Linton Lodge Hotel, responded to this review
Many thanks Helen for taking the time to post a review and I am pleased that overall you enjoyed your stay with us. Our sincere apologies regarding the water temperature which we will investigate further.
We are, as you rightly point out, situated in a very quiet residential area but a leisurely 20 min stroll into the city centre passing many notable landmarks along the way.
Our Executive rooms not only have bathrobes but are larger in size and have slippers, Ipod Music player, complimentary Newspaper and upgraded luxury toiletries.
Unlike many hotels in Oxford we also offer Free Car Parking during your stay, and when both or our car parks are full we give a complimentary on Street parking permit.
We hope to see you again soon